The Home Depot
Analyst, Online Merch Solutions
STORE SUPPORT CENTER, ATLANTA - 9090
Sponsorship not specifiedDetected 2 days ago
Data AnalysisExcelProcess ImprovementCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft Office
About the role
- There will be work to monitor transformation of data and work with appropriate technology teams to resolve issues relating to incorrect mapping, business rules, and data deviations.
- 10% Attend merchant meetings and identify and facilitate OMS requests - 40% Responsible for assortment growth projects, status reporting, item troubleshooting, & attribute maintenance.
Responsibilities
- 30% Measure ongoing effectiveness of programs against metric targets. Develop/execute ongoing enhancements and/or business process optimization strategy based on measured performance and customer feedback.
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- The Analyst, Online Merchandising Solutions will drive the process improvement and supplier engagement associated with the rapid assortment expansion of hd.com and subsequent required item troubleshooting.
- This role is the primary point of contact responsible for a simple and seamless supplier experience in working with Home Depot.com, respective to all aspects of the supplier onboarding.
- No travel required
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Nice to have
- Proven track record of excellent customer service
- Experience in vendor/supplier management
- Outstanding written and verbal communication skills
- Ability to handle and prioritize multiple tasks
- Effective interpersonal and problem solving skills
- Strong organizational, analytical and customer service skills
- Solid decision making and problem solving skills
- Proficiency in Microsoft Excel, PowerPoint and Access
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This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.