Intuitive Autonomy
Sr Product Mgr, Global Svc Offerings
Sunnyvale, CA, United States · Senior · Contract
Sponsorship not specifiedDetected 5 days ago
Data VisualizationAccessibilityProduct ManagementProject ManagementSalesforceBudgetingCustomer SuccessCustomer SupportMedical DevicesResearchLeadershipCommunicationCollaborationPublic SpeakingOrganizational SkillsMicrosoft Office
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Nearly 30 years later, that question still fuels everything we do at Intuitive.
- As a global leader in robotic-assisted surgery and minimally invasive care, our technologies-like the da Vinci surgical system and Ion -have transformed how care is delivered for millions of patients worldwide.
Responsibilities
- Develop business cases to support service solution proposals that demonstrate the desirability, viability, and feasibility for the proposed solution.
- Use proposals to secure support and funding from relevant stakeholders and leadership.
- Manage a suite of internal and external service value tools.
- Partner with Finance and Commercial teams to develop pricing and offering models based on market intelligence and economic analysis.
- Ensure offerings deliver measurable, outcomes-based value to customers and align to contract frameworks.
- Collaborate with regional and global stakeholders (Sales, Pricing, Marketing, Contracts, Service Ops, Legal) to launch and scale offerings effectively.
- Support Marketing's efforts to create enablement materials (service collateral, readiness guides, tender support) and train teams to ensure successful adoption.
- Support contract renewals and subscription processes to drive recurring revenue growth.
- Work closely with Product Management, Engineering, and Service Delivery teams to incorporate evolving support requirements into service offerings and contracts.
- Partner with Customer Success, Field Service Engineering, Technical Support, Business Systems, and Digital Services to ensure operational readiness and quality of delivery.
Requirements
- Experience with subscription/recurring revenue models, contract renewals, or tender processes
Nice to have
- Preferred Skills and Experience
Skills
- It started with a simple idea: what if surgery could be less invasive and recovery less painful?
Benefits
- Manage the lifecycle of global service contract offerings-from design and pricing to launch, performance monitoring, and retirement.
- Define value propositions that are simple, differentiated, and complementary to our medical device and digital solutions portfolio.
- Minimum 8 years professional experience in product management, portfolio management, service management in healthcare, medical device, or equivalent role
Company info
- Primary Function of Position At Intuitive, the needs of our customers are a key driver in our approach to service innovation.
- If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at HRHelpNow@intusurg.com.
Equal opportunity
- Intuitive is an Equal Opportunity Employer.
- Accommodation & Accessibility Notice:
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