ePayPolicy
Mid-Market Account Manager
Austin, TX · Mid
Sponsorship not specifiedDetected 28 days ago
CRMSalesAccount ManagementCadenceLeadershipCommunicationCollaborationProblem Solving
About the role
- Every day, ePayPolicy helps over 10,000 insurance companies speed up incoming and outgoing payments.
- Our secure, online ACH and credit card payment page is the core product for many of our companies.
Responsibilities
- Own existing client relationships by working cross-functionally with new business sales, product, solution, and integration teams to drive adoption, retention, and growth within your assigned book of business
- Build account plans and directly engage clients at multiple levels within the organization by developing and maintaining relationships through consistent engagement
- Work with internal partners in other functions to execute workstreams tied to account plans
- Share client feedback with internal partners to improve the client experience and support product development
Requirements
- At least two years of experience in a quota-carrying Sales or Account Management role, consistently hitting individual/team targets and driving revenue
- Experience working at a fast-paced SaaS company
- You enjoy juggling multiple projects at once and use consistent organizational techniques to ensure not a moment is wasted
- If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let's talk about it.
- Comfortable leading client discussions at various levels of an organization, including senior leadership
- Ability to develop and execute account plans based on client learnings
- Familiar with strategies for driving utilization on products and services to grow revenue at assigned accounts
- You're flexible, resourceful, and thrive while working autonomously
- You love being customer-facing, talking with customers, and seek to understand how we can improve and over-deliver on expectations (i.e., naturally inquisitive)
- You thrive working in a team environment and always do what is in the best interest of the team
- You have a growth mindset and love getting feedback to continue to grow & develop in different areas
- Competitive salary
- Comprehensive benefits package with employer-paid basic life and disability premiums
- Flexible Paid Time Off Policy (FTO)
Nice to have
- Familiarity with the insurance or payments industry is a plus
Skills
- With powerful payment tools that just work.
Compensation
- Competitive salary
Equal opportunity
- https://forms.gle/xKppyKTSqfTUi7hz5
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This listing is sourced directly from ePayPolicy's careers page and normalized into a canonical job model.