LifeStance Health
Medical Services Coordinator
ANN ARBOR (MI) · Full-time
Sponsorship not specifiedDetected 6 days ago
ExpressComplianceCustomer SupportHIPAAEHR/EMRPatient CareCommunicationAdaptabilityMicrosoft Office
About the role
- Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
- Facilitate communication as needed between the patient, medical staff and the patient's pharmacy
- Ensure accuracy of patient pharmacy information in the medical record
Responsibilities
- Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
- Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations.
- Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
- Patient Support:
- Clinician Support:
- Create a positive work environment
- be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear.
- The employee is frequently required to walk.
- The employee must be able to lift and/or move objects up to 25 pounds.
- Ability to work independently and as a team member.
Nice to have
- High School or equivalent required, associates/bachelor's degree preferred.
Skills
- Strong communication skills, both written and verbal.
- Proficient in using Computer Software Applications (Microsoft Office & EMRs)
- Comfortable handling sensitive and confidential Information (HIPAA)
Compensation
- $19.00 - 20.00/hourly, plus quarterly bonus/incentive potential
Benefits
- As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance.
- Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
- At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs.
- But we make it happen with the best team in mental healthcare.
- As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
- LifeStance Health Values
- Compensation: $19.00 - 20.00/hourly, plus quarterly bonus/incentive potential
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Learn more about Diversity, Equity and Inclusion at LifeStance.
Company info
- We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
- Willingness to be flexible in responsibilities and easily adapt to the company's needs.
Equal opportunity
- LifeStance is an equal opportunity employer.
- Please note: This contact is intended solely for accommodation requests.
- This contact is intended solely for accommodation requests.
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This listing is sourced directly from LifeStance Health's careers page and normalized into a canonical job model.