Ntt Data Services LLC

Ntt Data Services LLC

Lead AWS Public Cloud Engineer

Austin, Texas, USA · full-time

Sponsorship not specifiedDetected 42 days ago
PythonBashPowerShellGitAWSGCPAzureCloud PlatformsDockerKubernetesTerraformCI/CDDevOpsCybersecurityNetwork SecuritySIEMMicrosoft SentinelComplianceAccessibilityCustomer SupportFirewallCollaborationProblem Solving

About the role

  • The Senior Cloud Engineer will also participate in automation initiatives, incident and change management, and mentor junior team members. **Minimal Travel expectation 10% to Austin, TX.
  • Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.

Responsibilities

  • Cloud Operations & Support: Support Customer Self-Provision cloud instances across AWS, Azure, Google Cloud Platform, and OCI with security guardrail and backend deployment.
  • Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.
  • Lead root cause analysis and post-mortem documentation for major incidents.
  • Develop and maintain backup, disaster recovery, and failover strategies and operations.
  • Automation & Infrastructure Management: Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager.
  • Recommend and implement cost optimization, resource utilization, and rightsizing strategies.
  • Implement and manage identity and access management (IAM) policies and roles.
  • Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).
  • Collaboration & Documentation: Work closely with application, security, and network teams for solution delivery and support.
  • Create and update technical documentation, runbooks, and SOPs.

Requirements

  • Participate in on-call rotation and after-hours support as required.
  • Participate in client calls to provide technical input when required.
  • Requirements Experience Must have Primary Skll: AWS SME Secondary Skill: Google Cloud Platform/OCI 10+ years of hands-on experience in cloud engineering, operations, and/or support.

Nice to have

  • 8+ years multi-cloud experience (must have hands-on in at least 5 of AWS/Azure/Google Cloud Platform/OCI
  • familiarity in all is preferred
  • AWS and Google Cloud Platform/OCI cloud are mandatory) Must have hands-on experience in architecture, deployment, monitoring, and troubleshooting in major public cloud platforms (AWS, Azure, Google Cloud Platform, OCI).
  • Highly Preferred Skills and Experience Direct experience in managed services/NOC/SOC/MSP environments is a plus.
  • Administration of compute, storage, networking, database, and PaaS services across supported platforms.
  • Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates, etc.).
  • Familiarity with cloud-native security best practices (IAM, network security, data encryption, etc.).
  • Proficiency in scripting languages (Python, Bash, PowerShell, etc.).

Skills

  • Use scripting (e.g., Python, Bash, PowerShell) to automate repetitive tasks and operational processes.
  • Champion the use of configuration management tools and assist in DevOps pipeline integrations.
  • Ensure adherence to security best practices, including least-privilege access, encryption, and network segmentation.
  • Monitor, identify, and remediate security vulnerabilities reported by scanning tools or external advisories.
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