Ncamerica

Senior Product Manager

Irvine, California · Senior · Full-time

Sponsorship not specified$100k-$120kDetected 7 days ago

Product ManagementProduct StrategyCadenceLeadershipCommunicationCollaborationPublic Speaking

About the role

We are seeking a Senior Product Manager to help shape the player experience for our upcoming FPS open-world shooter MMO across global markets.
This is a senior individual contributor role sitting on the publisher side, working in close collaboration with NCSOFT's development team in Korea and fellow publishing groups around the world.
You will contribute to global product decisions spanning live operations, core gameplay systems, and in-game economy and monetization, helping ensure that the game is positioned for long-term success in Western markets and beyond.

Collaborate with NC's Korea development team and global publishing partners to shape and contribute to the shared product roadmap across live operations, gameplay systems, and monetization.
Partner with the Korea dev team and global publishing counterparts to plan and execute live events, seasonal content, and in-game campaigns.
Contribute to the design and ongoing management of the in-game economy, including pricing, item cadence, and value proposition for Western players.
Partner with the Korea team on monetization strategy, offering a Western market perspective to ensure global decisions land well with NC America's player base.
Evaluate new monetization features and systems for player impact, working with dev and publishing partners to refine before launch.
Serve as a primary product contact for the development team in Seoul, building trusted relationships that enable effective collaboration across time zones and cultural contexts.
Navigate the publisher-developer dynamic with professionalism and empathy, understanding when to push, when to align, and how to build consensus across organizational boundaries.
Own product analytics for your areas of responsibility: defining KPIs and using data to tell a clear story about what's working and what isn't.
Synthesize player feedback, community sentiment, and support data into product recommendations that influence global development priorities.

7+ years of product management experience, with at least 3 years in live-service games.
Demonstrated experience working across live operations, game systems, or monetization and economy in a games context.
Experience working with international or cross-cultural teams, with the ability to navigate cultural differences in a professional, collaborative way.
Required
Proven ability to collaborate on a shared product roadmap across multiple stakeholders, including external development partners.
Strong cross-functional communication skills, comfortable presenting to leadership, aligning with developers, and working alongside marketing, community, and CS teams.
Data-driven decision maker with hands-on experience defining metrics, analyzing product performance, and translating data into recommendations.
Excellent written communication skills, able to write crisp briefs, clear specs, and executive-ready summaries.

Experience working on the publisher side of a developer-publisher relationship, especially with Eastern development studios.
Familiarity with FPS or MMO games, either professionally or as an active player.
You're comfortable with ambiguity.
You don't need a perfectly defined scope to make progress, you find the path forward and bring others with you.
You think in player outcomes, not feature lists.
Every roadmap decision starts with the question of what it means for the person actually playing the game.
You can work across time zones.
This position is based full-time at our Irvine, CA office.

Represent NC America's perspective in global product discussions, advocating for player needs and market priorities while aligning with the broader development vision.
Analyze player spending patterns, conversion data, and economy health metrics to identify opportunities and flag imbalances.

This listing is sourced directly from Ncamerica's careers page and normalized into a canonical job model.