Ispace Inc.
Senior Production Analyst
Cary, NC, United States · Senior
Sponsorship not specifiedDetected 540 days ago
Data AnalysisProduct ManagementProduct StrategyAgileJiraConfluenceRoadmappingCustomer SupportCommunicationProblem SolvingMentoringOrganizational Skills
About the role
- iSpace is a global services company focused on outsourcing, consulting and staffing.
- Over the last decade, we have helped numerous corporations and institutions reach their business objectives and IT goals. iSpace services are centered in three areas - IT Outsourcing, IT Staff Augmentation, and Business Process Outsourcing.
- Our team of seasoned professionals based in the United States and India focus on providing results, driving innovation and affecting outcomes.
Responsibilities
- Seeking a Senior Product/Systems Analyst to coordinate and lead organizational analysis efforts, identify current capabilities, offer opportunities for improvement and drive measurement, prioritization and implementation of identified opportunities.
- Leads organizational analysis efforts to identify current capabilities, opportunities for improvement and drives measurement, prioritization and implementation of identified opportunities
- Gathers business requirements that effect technology systems, and engage with technology partners to develop solution through technology change process
- Identifies and manages stakeholders and teams of people across functional areas to implement a project by understanding key stakeholders authority and influence as it pertains to business process
- Create and maintain system and user documentation
- Create workflow diagrams and technical documentation
- Collaborates with Tech Leads and UAT to define when user stories are done
- Manages stakeholders and teams of people across functional areas to implement a project
- Participates and leads backlog grooming sessions for ongoing roadmap planning
- Assists the Product Owner in strategy on how best to deliver product roadmap
Requirements
- 4 Year college degree (Bachelor) or equivalent work experience
- 7+ years of Agile experience
- Knowledge of JIRA, Confluence or similar tools required
- Must be a team player with strong attention to detail, with the ability to work independently
- Must be able to work across multiple projects at one time, and collaborate with other teams to ensure deliverables are done on time
Nice to have
- Data analysis experience a plus
- Knowledge of BI Tools a plus
Company info
- Over the last decade, we have helped numerous corporations and institutions reach their business objectives and IT goals.
- iSpace services are centered in three areas - IT Outsourcing, IT Staff Augmentation, and Business Process Outsourcing.
- Our clients have come to rely on our expertise, our commitment to quality, customer service and our innovative approach to problem solving to help create sustainable value for their customers and shareholders.
- Specializing in Healthcare, Entertainment, Automobile and Financial Services, we work with Fortune 1000 companies throughout the United States.
- Our commitment to customer satisfaction is reflected in the fact that over 90% of our client base have remained with us for over 5 years.
- As the Senior Product Analyst, you will work closely with Product Owners on strategy, how to best deliver product roadmaps and deliver cutting edge technology solutions that improve the mortgage loan process for our customers.
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This listing is sourced directly from Ispace Inc.'s careers page and normalized into a canonical job model.