THE Aspen Group

THE Aspen Group

Closing Shifts for Prospective Patient Advocate-Remote

Remote, Arizona

Sponsorship not specified$18k-$21kDetected 30 days ago
SalesforceSalesCold OutreachOutbound SalesCommunicationProblem SolvingMentoring

About the role

  • Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence.
  • Beyond restoring teeth, this is about people getting their lives back.
  • ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network.

Responsibilities

  • Support these prospective patients by being able to thoroughly explain our services and how they differ from competitors or other alternatives
  • Spend a majority of your time on the phone both with inbound phone calls from prospective patients and also making outbound phone calls to existing leads who have expressed interest in our services (no cold calling)
  • 1-2 year consultative sales experience (overcoming objections, asking open-ended questions, active listening, building value)
  • A confident approach and ability to quickly build rapport while maintaining control of the conversation

Requirements

  • Secure, reliable and dedicated high-speed internet is required to support business needs (may be asked to share screenshot of current network speed)
  • Must have a dedicated and private home work space with minimal distractions and NO visibility to your computer screen

Nice to have

  • Experience with Salesforce and G-suites a plus

Skills

  • Strongly in need of bilingual Spanish-English candidates
  • A strong desire to help those in need and work for a mission driven organization
  • 1+ years experience in field requiring a high level of empathy
  • 6 months to 1 year previous remote work experience with intermediate to advanced computer skills/proficiencies
  • 1 + years call center experience or related experience with high volume inbound and outbound calls
  • Experience in a role that utilizes scripts or call flows
  • Strong interpersonal skills (active listening, teamwork, flexibility, empathy, connection)
  • Goal Oriented individual with a drive for performance
  • Comfortable seeking and receiving coaching and guidance
  • Excellent verbal and written communication skills
  • Self-motivation, drive, and initiative
  • Excellent attention to detail and multitasking skills

Compensation

  • $17.50 to $21.00/Hour Base Depending on Experience (equivalent to $36,000-$44,000 annually on average)

Benefits

  • ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States.
  • Top Advocates exhibit empathy, conviction, and drive and are excited by the prospect of making an impact on people's health journey.
  • Medical, dental & vision benefits
  • Options for Flexible Spending Accounts and Health Savings Accounts.
  • Serve as the first point of contact for prospective patients experiencing dental issues and looking to learn more about our services
  • Act as an ambassador to the ClearChoice Core Values at all times showing: Compassion, Conviction, Teamwork, Integrity, Trust, Impact, and Passion for Learning

Company info

  • We are looking for candidates with schedule flexibility to work within our business hours of Monday-Thursday 4:30am-9pm MST, Friday 4:30am-8pm MST, Sat & Sun 8am-4:30pm MST
  • We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives.
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This listing is sourced directly from THE Aspen Group's careers page and normalized into a canonical job model.