Virtual Front Office
Integration Operations Analyst
Los Angeles, CA
Sponsorship not specifiedDetected 11 days ago
PythonSQLNLPComplianceCRMHIPAAHL7/FHIREHR/EMR
About the role
- And when something breaks, the whole care delivery workflow can stall.
- If you are energized by production ownership, thrive in logs and data, and want your work to directly affect how healthcare gets delivered, read on.
- You will sit at the intersection of engineering, operations, and product, and your work shows up in every integration.
Responsibilities
- What you will own: This is a high-ownership, high-visibility seat.
- You own the harder diagnostic layer and know when to pull in engineering versus fix it yourself.
- Error taxonomy and triage runbooks You will help build and maintain the living documentation of known error patterns, what they mean, how to diagnose them, and what the escalation path looks like.
- You'll also own running and validating the end-to-end data load process for new integrations.
- You notice when something is wrong, flag it, document it, and drive it to resolution without being asked.
Requirements
- You are comfortable living in logs, exports, and config screens until you have an answer.
- You can read an API field mapping and understand what it is doing and where it might fail, without needing to write the underlying code.
- You can explain a technical problem to a non-technical stakeholder without losing the detail that matters.
Nice to have
- None of these are required.
- Any combination is a genuine plus.
- Python and SQL are preferred.
Skills
- This is a high-ownership, high-visibility seat.
Benefits
- We enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world-class services.
- What unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience.
Company info
- Third Way Health ( www.thirdway.health ) helps medical practices and healthcare organizations across the United States to improve the patient experience while reducing the administrative burden on practice owners and management.
- What we are looking for: Systems thinker.
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