Kong
Senior/Staff Software Engineer (Field Applications)
New York, United States · Staff+
Sponsorship not specifiedDetected 133 days ago
AWSGCPAzureLinuxLLMsCustomer SuccessLeadershipCommunication
About the role
- We are looking for a Senior/Staff Software Engineer to heavily interface with our customers within Field Applications to join our Innovation Group within the Professional Services organization at Kong.
- The role will blend software engineering, AI/LLM integration and API gateway expertise with strong customer-facing communication skills.
- Apart from driving the successful delivery of customer-facing migration solutions, you will also be working and collaborating closely with Kong's different cross-functional teams (Product, Engineering, Customer Success, CRE, and others).
Responsibilities
- In this role, you will interface and collaborate with a variety of peers and partners as well as everyone in the customer environment from Developers to Executives, representing Kong culture and values every day.
- Leading customer discussions, driving outcome-based professional services and providing technical thought leadership on field solutions we develop and deploy.
- Writing or editing technical documentation and knowledge base articles for the solutions you develop.
Requirements
- 6+ years of relevant software development experience
- Hands-on implementation experience with API gateway and/or API integrations in customer environments
- Practical working knowledge of API's, containers and micro-services
- Experience with building and deploying software solutions using AI Coding Agents
- Experience with application development and multiple programming languages required
- Proven team player and solution builder who loves to work collaboratively in a fast-growing dynamic environment
- BS in Computer Science / B.A. or equivalent technical development experience
Nice to have
- Experience with major cloud providers such as GCP, AWS, and Azure preferred
- Experience with Google Apigee or IBM API Connect & Data Power a plus
Skills
- For more information, visit www.konghq.com http://www.konghq.com.
- Proficient in Linux environments including Cloud and Development tooling
Company info
- What we are looking for:
- Engaging with customers on migration projects, guiding them through the installation and implementation of Kong solutions in their environment.
- Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions.
- Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
This listing is sourced directly from Kong's careers page and normalized into a canonical job model.