Tapcheck

Onboarding Manager

Remote - United States

No sponsorshipDetected 24 days ago

ConfluenceSalesforceAccount ManagementExcelHRISOnboardingCustomer SuccessCommunication

About the role

This is a technical, operational, and client-facing role.
Success is measured by launch accuracy, on-time activation, and first-payroll execution.
This role offers both a remote and hybrid option.

Own onboarding from sales handoff through launch and first 30 days post-go-live
Ensure accurate, predictable go-lives and a smooth transition to Support/CSM teams
Configure Tapcheck's platform and manage data accuracy across Salesforce and internal tools
Validate deductions, sync behavior, and critical data flows after launch
Partner with Sales, Product, Engineering, Support, and CSMs to remove blockers and improve reliability
Maintain and refine documentation, SOPs, and onboarding tooling
Detail-oriented, organized, and able to independently manage a pipeline of accounts

Employees located within 30 miles of Plano TX, are required to be in-office Tuesday through Thursday each week.
High proficiency in Salesforce, documentation tools (Confluence, Lucidchart), and Excel

AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MI, MA, MO, NC, NH, NJ, NV, NY, PA, OR, OH, RI, SC, TX, UT, VA, WA, WI.
Enterprise experience preferred for senior candidates
Experience working with workflow logic, if/then conditions, or platform configuration is a plus

Compensation at Tapcheck is competitive and benchmarked to your role and the market. We're committed to a total rewards package that reflects your impact. Full details are shared as part of our hiring process.
Equal Employment Opportunity Policy
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Continuous improvement is at the heart of our culture.
We are committed to setting high standards and pushing ourselves to exceed them.
We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes.
Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early.

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

At this time, Tapcheck does not provide sponsorship for employment-based visas (e.g., H-b, L-1, TN, etc.).

This listing is sourced directly from Tapcheck's careers page and normalized into a canonical job model.