Whoop
User Experience Researcher II
Boston, MA · Mid · Full-time
Sponsorship not specified$75k-$95kDetected 5 days ago
Machine LearningUX ResearchResearchExperimental DesignCommunicationAdaptabilityOrganizational Skills
About the role
- WHOOP is hiring a User Experience Researcher II to join WHOOP Labs in Boston.
- In this role, you will conduct research that helps shape the future of WHOOP products and member experiences across hardware, software, machine learning, and emerging technologies.
- This role is ideal for someone who is energized by methodological rigor, excited to experiment responsibly with new research approaches, and motivated to help strengthen the foundation of research practice across WHOOP.
Responsibilities
- Lead sequential research projects while maintaining high-quality execution, clear communication, and stakeholder alignment.
Requirements
- Bachelor's degree or equivalent professional experience in User Experience Research, Human-Computer Interaction, Psychology, Cognitive Science, Anthropology, Sociology, or a related field.
- Strong communication, and organizational skills, with the ability to translate research findings into actionable insights for diverse audiences.
- The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
- 2+ years of experience conducting user research in product, technology, healthcare, or other customer-focused environments.
- Experience independently conducting mixed methods research studies, including study design, moderation, analysis, and synthesis.
- Ability to manage multiple priorities and deliver high-quality work in a fast-paced and evolving environment.
- Demonstrated ability to build productive relationships and collaborate effectively with cross-functional stakeholders.
- Experience using data and evidence to inform decisions, challenge assumptions, and identify opportunities for improvement.
- Passion for health, human performance, behavior change, and WHOOP's mission to unlock human performance and healthspan.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
- This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
- WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
Compensation
- The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
Benefits
- Partner with Product, Design, Machine Learning Research, Hardware, and other cross-functional stakeholders to align on research objectives and support evidence-based decision-making.
This listing is sourced directly from Whoop's careers page and normalized into a canonical job model.