
HappyRobot
Product Operations Engineer
San Francisco · Mid
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About the role
- We are looking for a Product Operations Engineer to act as the operational backbone of our product organization, you'll be working directly with the CTO and Head of Product.
- This is a role for a high-output technical individual contributor who loves discipline, structure, and execution.
- At HappyRobot, you will sit at the critical intersection of four key functions:
Responsibilities
- Data Labeling Operations: Manage the human element of our agentic stack across voice, reasoning and coding agents. You will own the coordination of in-house labelers and external agencies to ensure high-quality training data throughput.
- HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces.
- We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy.
- Partner with GTM to drive technical enablement, support Product-Led Sales (PLS) motions, and refine feature pricing structures.
Requirements
- 3+ years of experience in a technical or operations-heavy role (e.g., Product Operations, Solutions Engineering, Technology Strategy Consulting, Technical Program Management, or Forward Deployed Engineering).
- Experience working in a multi-stakeholder environment, specifically interfacing between Engineering and Commercial/Field teams.
- Ability to balance "big picture" strategic work (pricing, analysis) with "in the weeds" execution (data labeling coordination for RLHF, deployment coordination).
Compensation
- Competitive salary + equity in a high-growth startup.
Benefits
- Learn more about our vision in our manifesto. https://www.happyrobot.ai/blog/manifesto
Company info
- You ensure the commercial side understands the technical reality and value of what we are shipping. - Metrics & Measurement: Work alongside Engineering and Strategy & Ops to define and track product and company metrics.
- We are "majos" Be friendly & have fun with your coworkers.
- GTM & Commercial Enablement: Partner with GTM to drive technical enablement, support Product-Led Sales (PLS) motions, and refine feature pricing structures. You ensure the commercial side understands the technical reality and value of what we are shipping.
- Metrics & Measurement: Work alongside Engineering and Strategy & Ops to define and track product and company metrics. You will get your hands dirty with raw data to ensure we are optimizing for the right outcomes.
- Our platform is battle-tested in the most demanding environments - where AI has real consequences.
- You ensure the commercial side understands the technical reality and value of what we are shipping.
- You will get your hands dirty with raw data to ensure we are optimizing for the right outcomes.
This listing is sourced directly from HappyRobot's careers page and normalized into a canonical job model.