Forbes
Director, Enterprise AI Operations
United States · Director
Sponsorship not specified$180k-$195kDetected 1 day ago
LLMsA/B TestingStakeholder ManagementVendor ManagementLeadershipCommunication
About the role
- Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world.
- Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators.
Responsibilities
- Drive implementation of a focused set of high-impact AI initiatives that materially improve workflows and business outcomes.
- Partner closely with Product and Engineering teams to support the successful deployment and integration of AI capabilities across the organization.
- Lead enterprise-wide AI adoption efforts across Editorial, Audience Development, Consumer Revenue, Advertising, and corporate functions.
- Build and scale repeatable enablement systems, training programs, and operational playbooks that drive sustained behavioral change.
- Own change management processes end-to-end, proactively identifying resistance points, gathering feedback, and partnering with department leaders to improve adoption.
- Build and manage an internal AI community of practice to share knowledge, best practices, and workflow innovations across teams.
- Partner with HR and organizational leadership to support workforce readiness and AI literacy initiatives.
- Support AI governance efforts in partnership with Product, Legal, Editorial Standards, Security, and Privacy teams.
- Partner with leadership on vendor evaluations, implementation planning, and operational rollout of AI tools and platforms.
- Build and maintain operational reporting frameworks and dashboards that track AI adoption, workflow efficiency, time savings, output quality, and business impact.
Requirements
- The Ideal Candidate:
Nice to have
- 8-12+ years of experience in transformation, operations, product, platform, or program leadership roles.
- Strong change management experience, including driving adoption across large, diverse, and sometimes resistant organizations.
- Experience defining and managing operational standards, workflows, and governance frameworks at scale.
- Experience executing complex cross-functional initiatives with multiple stakeholders and competing priorities.
- Comfortable operating in ambiguous, high-visibility environments with evolving priorities.
- Strong operational and execution instincts, with the ability to translate strategic direction into scalable implementation plans.
- Exceptional organizational and stakeholder management skills.
- Data-driven mindset with experience measuring operational impact and adoption outcomes.
Skills
- Forbes is an iconic global media brand that has symbolized success for over a century.
Compensation
- The annual base salary range for this role is $180,000 - $195,000
This listing is sourced directly from Forbes's careers page and normalized into a canonical job model.