Opiniion

Senior Revenue Operations Analyst

Lehi, UT · Senior · Full-time

Sponsorship not specified$40k-$90kDetected 14 days ago

HubSpotCRMSalesAccountingProcess ImprovementCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingOrganizational Skills

About the role

Opiniion is committed to exceptional service and innovation, earning recognition as one of America's fastest-growing private companies.
Driven by a forward-thinking team, we're shaping the future of resident engagement.
On the Deal Desk side, you'll help deals move cleanly from quote to signature to billing.

Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents.
Lehi, UT ABOUT THE ROLE As our Senior Revenue Operations Analyst, you'll help drive results across the systems and processes that keep revenue moving.
On the RevOps side, you'll turn data into clean pipelines, sharp reporting, and smarter processes that help the sales team perform.
You'll do this alongside a RevOps team and close partners in Sales, Systems, and Finance.
Manage the full customer subscription lifecycle, including new subscriptions, upgrades, downgrades, add ons, renewals, and cancellations while maintaining accurate records across CRM and billing platforms.
Support pricing strategy and discount approvals by managing approval workflows, routing nonstandard deals for review, and ensuring all exceptions are properly documented before execution.
WHO YOU'LL WORK WITH Sales reps - your primary partners; you'll support them on deals and give them the clean pipelines and reporting they sell from.
Business Systems - your build partners for HubSpot architecture, reporting infrastructure, and the quote-to-contract flow.
Accounting & CX - your handoff partners at deal close and on subscriptions, billing, and renewals.
Hands-on experience administering and optimizing CRM platforms, ideally HubSpot, including building reports and dashboards, configuring workflows, maintaining data integrity, and supporting user adoption.

Coordinate renewal and expansion activities by tracking upcoming opportunities, preparing required documentation, and ensuring timely and accurate processing of customer changes.
WHAT YOU'LL BRING 3+ years of experience in Revenue Operations, Sales Operations, Deal Desk, or a similar analytical or operational role, preferably within a B2B SaaS environment.
Experience with HubSpot, Gong, DocuSign, QuotaPath, Clay, or other modern revenue technology platforms and integrations.

Strong understanding of key SaaS metrics such as ARR, MRR, churn, expansion, win rate, and pipeline health, with the ability to translate data into actionable business insights.
Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage.
401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%.
Pre-tax Health Spending Accounts (HSA).
Paid Parental Leave for all new parents (including adoption or foster care).
Unlimited Time Off policies.
Monthly Gym Reimbursement benefit. *Note that the above benefits are available only to full-time employees of Opiniion* Opiniion is an

At Opiniion, we take our work seriously, but we don't take ourselves too seriously!
Our culture has been affectionately coined "Funfessional"-a perfect blend of professionalism and fun.
We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work.
We believe in collaboration, innovation, and building a team that truly cares-about our clients, their residents, and each other.
Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation.
Our continued growth and commitment to innovation make this an exciting time to be part of our team!

equal opportunity employer that is committed to diversity and inclusion in the workplace.

nation and harassment of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related condit

This listing is sourced directly from Opiniion's careers page and normalized into a canonical job model.