Bandwidth

Sr. Software Engineer (AI Voice & Messaging Agents)

Raleigh, NC · Senior

Sponsorship not specifiedDetected 6 days ago

Backend DevelopmentFull-Stack DevelopmentCode ReviewLLMsAgentic AIA/B TestingIncident ResponseCommunicationCollaboration

About the role

We're the global communications software company and Tier 1 network operator with global reach.
The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
And as communications shifts to AI, we're the infrastructure layer making it possible.

Take Ideas From Concept to Production: Explore whether an idea works, then build the layers that turn a proven concept into something real - the product surface, the APIs, the workflows, the operational glue, and everything in between.
Lead Through Craft: You earn influence through code quality, smart trade-offs, and velocity - not title or tenure. You raise the bar through code review, design discussions, and pairing.
Automate the Bottlenecks: When something in the dev cycle is slow or repetitive, your instinct is to script it, agent it, or eliminate it. You don't just build the product - you accelerate the system that builds it.
Experience building multi-tenant SaaS platforms or B2B / B2B2B products
Scale trajectory: Systems designed to grow without collapsing under their own complexity.
Startup pace and ownership - without building distribution from scratch.
90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

How You Work Matters As Much As What You Know.
Experience with real-time systems, voice/telephony, or conversational AI
Hands-on experience with LLMs, agentic AI, prompt engineering, or model fine-tuning
Operational confidence: Clear dashboards, measurable quality, fast incident response, and releases you can trust.

100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
All new hires receive four weeks of PTO.
When you take time off (of any kind!) you're embargoed from working.
Bandmates and managers are not allowed to interrupt your PTO - not even with email.
Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
"Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
Weekly improvement loops: Shipping and learning from real user feedback every week.

At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.
We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
We're experts who speak like humans. Ready to build what's next? #JoinTheBand
At Bandwidth, we shape how the world connects.
Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful.
We're experts who speak like humans.
Ready to build what's next? #JoinTheBand
What we are looking for:
We are seeking a Senior Software Engineer to join our Innovation Studio and help take ideas from early concepts through experimentation to shipping, revenue-generating products.
This is an R&D and innovation role - but not the kind that ends with a whitepaper.

This listing is sourced directly from Bandwidth's careers page and normalized into a canonical job model.