Department of Labor
Benefits Advisor (Call Monitoring)
Washington, District of Columbia
Sponsorship not specified$85k-$133kDetected 3 days ago
Customer SupportResearchPublic Speaking
About the role
- We issue effective regulations, offer comprehensive education and assistance to workers, plan sponsors, fiduciaries, and service providers, and rigorously enforce the law.
- IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
- WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Requirements
- All applicants must have experience working in a customer service environment, such as a call center representative, help desk agent, or front office specialist.
- Experience reviewing and evaluating information for accuracy..
- Experience using research and analytical methods to identify and analyze problems..
- Must have: -All applicants must have experience working in a customer service environment, such as a call center representative, help desk agent, or front office specialist.
- To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
Compensation
- $85k-$133k
Benefits
- EBSA plays a vital role in protecting the retirement, health, and other job-based benefits of America's workers, retirees, and their families.
- We serve workers, families, and the broader employee benefits community by protecting the security and integrity of the nation's benefit systems.
Company info
- This includes providing information or assistance, resolving questions or complaints, and communicating clearly in writing and over the phone with a wide range of customers.
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This listing is sourced directly from Department of Labor's careers page and normalized into a canonical job model.