Department of Labor

Department of Labor

Benefits Advisor (Call Monitoring)

Washington, District of Columbia

Sponsorship not specified$85k-$133kDetected 3 days ago
Customer SupportResearchPublic Speaking

About the role

  • We issue effective regulations, offer comprehensive education and assistance to workers, plan sponsors, fiduciaries, and service providers, and rigorously enforce the law.
  • IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
  • WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Requirements

  • All applicants must have experience working in a customer service environment, such as a call center representative, help desk agent, or front office specialist.
  • Experience reviewing and evaluating information for accuracy..
  • Experience using research and analytical methods to identify and analyze problems..
  • Must have: -All applicants must have experience working in a customer service environment, such as a call center representative, help desk agent, or front office specialist.
  • To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Compensation

  • $85k-$133k

Benefits

  • EBSA plays a vital role in protecting the retirement, health, and other job-based benefits of America's workers, retirees, and their families.
  • We serve workers, families, and the broader employee benefits community by protecting the security and integrity of the nation's benefit systems.

Company info

  • This includes providing information or assistance, resolving questions or complaints, and communicating clearly in writing and over the phone with a wide range of customers.

This listing is sourced directly from Department of Labor's careers page and normalized into a canonical job model.