Guild.ai
Director of Product Management, Payments
United States · Director
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About the role
- To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance.
- We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset.
Responsibilities
- Team Leadership: Lead, coach, and grow a team of product managers across payment modalities and platform capabilities. Set the bar for product craft, build a strong operating rhythm, and develop PMs into leaders.
- AI-Native Product Development: Set the expectation that your team builds and operates with AI where appropriate, and identify where AI materially improves the product itself, and at what level.
- Vendor & Network Partnerships: Help facilitate Guild's relationships with processors, card networks, and money movement partners. Assist commercial negotiations on economics, SLAs, and roadmap alignment, and manage the partner portfolio over time.
- Payments Economics & Pricing: Partner with stakeholders on pricing, packaging, and business cases
- Compliance, Risk & Program Governance: Partner with Legal, Compliance, and Finance to set the governance framework for card issuing and money movement - spend controls, reconciliation, settlement, fraud prevention, and program oversight - and make sure the team builds to it.
- Funding Service Optimization: Set and drive the strategy for Guild's funding service, improving speed, reliability, working capital efficiency, and cost per transaction.
- Global Scale. Build capability sets with a global-first approach, serving as a subject matter expert on globalization, including specific expertise around currency handling, localization, and international markets.
- People Leadership: 5+ years managing product managers, with a track record of developing PMs, running a healthy team, and raising the quality bar.
- Build capability sets with a global-first approach, serving as a subject matter expert on globalization, including specific expertise around currency handling, localization, and international markets.
- Strategic Track Record: Demonstrated success setting and executing a multi-year payments strategy, including business case building, and taking products from zero to launch and scaling through ambiguity.
Requirements
- Because of that, we've identified consistent expectations for all of Guild's people managers - helping you know what to expect from your experience here.
- If you are an Internal Candidate, please apply via our Internal Job Board.
- To be eligible, you must have established experience building payments products before at a payments company, a fintech, or a platform that embedded card issuing and money movement into its product.
- The ideal candidate has done that work on a global scale.
Nice to have
- Payments Domain Depth: Fluency in the mechanics of card issuing and money movement, and the vendor ecosystem behind them.
- Experience with cross-border payments is a plus.
Skills
- Zero-to-One and Scale:
- AI-Native Product Development:
- Vendor & Network Partnerships:
- Payments Economics & Pricing:
- Cross-Functional Leadership:
- Represent payments strategy in executive and leadership-level conversations.
- Align Engineering, Finance, Legal, Commercial, and Operations around a shared roadmap, and resolve trade-offs across them.
- Compliance, Risk & Program Governance:
- Funding Service Optimization:
- Global Scale.
- What You'll Bring
Compensation
- All salary ranges are standardized nationwide and will not vary by region.
- This role offers a competitive total compensation package, including a base salary of $220,000 - $270,000, variable compensation and stock options.
Benefits
- Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Vacation policy to rest and recharge
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
Company info
- You can read about our culture principles here.
- Guild is a female-founded, certified B Corp.
- challenge assumptions and bring an informed outside perspective to Guild's monetization strategy.
- Payments Economics & Pricing: Partner with stakeholders on pricing, packaging, and business cases; challenge assumptions and bring an informed outside perspective to Guild's monetization strategy.
- We are committed to equal pay for equal work and believe in compensation transparency.
Equal opportunity
- Guild is an equal opportunity employer.
This listing is sourced directly from Guild.ai's careers page and normalized into a canonical job model.