Skillcloudhcm
Director of Human Resources - Internal Operations
Cincinnati, Ohio · Director
Sponsorship not specifiedDetected 14 days ago
ComplianceRecruitingHRPerformance ManagementHRISEmployment LawHIPAALeadershipCommunication
About the role
- Why Join Skillcloud At Skillcloud, you will have the opportunity to help shape a growing, technology-forward HR services business.
- This role offers meaningful leadership scope and the ability to influence how internal services are built and delivered.
Responsibilities
- Define and execute the internal people strategy in alignment with Skillcloud's growth objectives. Build scalable HR infrastructure and lead the internal HR function across all departments, partnering closely with the CHRO and department leaders.
- Own all internal HR policies, standard operating procedures, and the employee handbook. Ensure consistent, well-documented processes and full compliance with federal, state, and multi-state employment laws and HR best practices.
- Own the configuration, data integrity, and optimization of internal HRIS/HCM systems. Leverage automation, analytics, and reporting to drive informed people decisions and operational efficiency.
- Design and operate consistent, high-quality onboarding and offboarding experiences that set new hires up for success and manage transitions professionally and compliantly.
- Lead organizational design, workforce planning, change management, and leadership development to support Skillcloud's continued growth and evolving structure.
- Reporting to the Chief Human Resources Officer, the Director will help shape internal people strategy, strengthen culture, and ensure that Skillcloud's own HR practices reflect the same excellence we deliver to our clients.
- Build scalable HR infrastructure and lead the internal HR function across all departments, partnering closely with the CHRO and department leaders.
- Own all internal HR policies, standard operating procedures, and the employee handbook.
- Own the configuration, data integrity, and optimization of internal HRIS/HCM systems.
- Leverage automation, analytics, and reporting to drive informed people decisions and operational efficiency.
Requirements
- Must be willing to obtain an HR certification (e.g., SHRM-CP/SHRM-SCP or PHR/SPHR) within the first 12 months of employment, if not already held.
- 8+ years of progressive HR experience, with at least 4-5 years in an HR leadership role.
- Strong expertise in HRIS/HCM platforms, people analytics, and HR systems optimization.
- Working knowledge of multi-state employment law and compliance.
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree a plus.
- Demonstrated experience building and scaling HR functions within high-growth organizations.
- Broad command of HR operations: policy and SOP development, talent acquisition, onboarding/offboarding, performance, career development, and organizational development.
- Exceptional leadership, communication, and influencing skills, with the ability to partner with and advise senior leaders and drive organizational change.
- Strategic mindset paired with a hands-on, builder orientation, comfortable operating in a fast-paced, evolving environment.
- High standard for data quality, documentation, and confidentiality (HIPAA/PHI handling awareness).
- Proven ability to manage multiple priorities and deadlines across competing demands.
- NO PHONE CALLS OR RECRUITERS PLEASE Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.
Nice to have
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Master's degree a plus.
- Senior HR certification such as SHRM-SCP or SPHR preferred.
Benefits
- Build career-pathing, performance management, learning and development, and internal mobility programs that grow talent and strengthen retention across the organization.
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