CVS Health

CVS Health

Field Service Technician – Ft. Lauderdale, FL/ Hollywood, FL/ Davie, FL

10078 - Holiday CVS, L.L.C., USA · Full-time

Sponsorship not specified$19k-$35kDetected 8 hours ago
Inventory ManagementCustomer SupportSystems Engineering

About the role

  • Hollywood, FL - Replacing Michael Alcaino EID 2873861
  • Answers questions regarding system procedures, online transactions, systems status and downtime procedures and is typically located within a call center.

Responsibilities

  • Delivers technical support to field employees, assisting with resolving issues related to point-of-sale (POS) systems, pharmacy systems, photo kiosks, and inventory management systems.
  • Performs regular maintenance tasks, such as software updates, hardware upgrades, and equipment replacements, to ensure the smooth functioning of various systems within the store, under minimal supervision.
  • Collaborates with other members of the technology team, including help desk personnel, network engineers, and software developers.
  • The Field Service Technician provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes).
  • Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems.
  • Maintains a troubleshooting tracking log ensuring timely resolution of problems.

Requirements

  • 1 + years of hands-on experience with troubleshooting hardware, maintenance and repairs
  • Ability to lift 75lbs + and occasionally work on a ladder
  • Field Service Technician must be available On-Call 24 hours.

Nice to have

  • Technical Certifications
  • Technical Degree
  • Previous field service technician work
  • High School diploma or GED is required

Compensation

  • This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
  • The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
  • This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
  • We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
  • The typical pay range for this role is:

Benefits

  • We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.
  • At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
  • Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
  • Ensures IT parts, supplies, and equipment are ready by inventorying stock and placing orders.
  • Great benefits for great people
  • The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
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This listing is sourced directly from CVS Health's careers page and normalized into a canonical job model.