Prologis

Prologis

Property Administrator (Real Estate & Customer Experience Coordinator)

Atlanta, Georgia · Contract

Sponsorship not specified$32k-$38kDetected 50 days ago
SalesforceCRMExcelLogisticsCustomer SupportCommunicationTime ManagementMicrosoft OfficeAccounts Payable

About the role

  • From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably.
  • The ideal candidate thrives in a fast-paced, customer-centric environment, where they'll balance multiple priorities and respond to internal and external customer needs.
  • D emonstrates w illingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed.

Responsibilities

  • Assist with vendor contract preparation via DocuSign and manage the completed documents.
  • Maintain accurate records for a variety of areas including utility meters, lockboxes, fire alarm codes, and customer contact information.

Requirements

  • 3+ years of experience in administrative role, customer service, real estate or related field.
  • Proficient knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook).
  • update various Accounts Receivable reporting databases as required.
  • Review and complete coding prior to RECX Managers approval as required.

Nice to have

  • Valid driver's license and the ability to travel to multiple.
  • Knowledge of CRM systems as Yardi, salesforce
  • Familiarity with real estate processes and documentation, such as purchase agreements, leases, and property management responsibilities.

Compensation

  • $31.74 - $38.47/hour ($66,000-$80,000k annual).
  • Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
  • Each of us working at Prologis plays an essential role in the enduring success of our company.
  • We value people who are decisive, courageous and adaptable.
  • While we are one company, locations and departments operate with autonomy and accountability.
  • Individuals take the initiative here.

Benefits

  • And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development.
  • All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents.
  • Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits.
  • We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

Company info

  • Property Administrator (Real Estate & Customer Experience Coordinator), Atlanta
  • Our customer base is diverse and we're looking for someone who enjoys working with some of the biggest names in e-commerce logistics and warehouse operations as well as smaller shop operations.
  • Exercises sound judgment, creative thinking, and accountability for outcomes.
  • A day in the life
  • As a Real Estate and Customer Experience Coordinator, you would be part of a Customer Experience Team (CET) that strives to provide best in class service to customers in across more than 52 million square feet of industrial building throughout the Atlanta market.
  • include:
  • Support a team of three Property Managers (Real Estate & Customer Experience (RECX) Manager), and a Maintenance Technician by providing operational and communications support to enable them to dedicate more time to meeting their customers' needs.
  • Work closely with Leasing, Construction, Customer Account Representative, Essentials, Solar, Energy, and other various internal teams.
  • Assist RECX Managers with customer repair requests and coordinate with Maintenance Technician and vendors as necessary. Monitor tickets through our online portal and update accordingly.
  • Work closely with the Customer Account team on customer payment collections; update various Accounts Receivable reporting databases as required.
  • Process vendor and customer payments on our various Accounts Payable platforms. Review and complete coding prior to RECX Managers approval as required.
  • Prepare various customer related paperwork for distribution including but not limited to contact lists, annual payment schedules, and annual reconciliations.
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This listing is sourced directly from Prologis's careers page and normalized into a canonical job model.