AAON
HVAC Field Service Technician II
Tulsa, OK · Mid
Sponsorship not specifiedDetected 1 day ago
Customer SupportCommunicationProblem SolvingOrganizational Skills
About the role
- Job Description: The Field Service Technician II is responsible for independently installing, maintaining, troubleshooting, and repairing HVAC equipment at customer locations.
- This role plays a critical part in maintaining customer satisfaction, supporting product performance, and promoting service excellence.
- Duties, responsibilities and activities may change at a time with or without notice.
Responsibilities
- This role contributes to organizational objectives by ensuring equipment reliability, minimizing downtime, and delivering high-quality customer support.
- Provide technical guidance and support to Field Service Technician I team members.
- Support customer training on equipment operation, maintenance, and best practices.
- Performs other duties as assigned.
- Compliance with all company policies and procedures to maintain a safe working environment.
Requirements
- 4+ years of experience in HVAC service, technical field service, industrial maintenance, or a related field,
- Knowledge, Skills, and Abilities:
Nice to have
- Associate degree, technical degree, or vocational training in HVAC, electrical systems, mechanical systems, or a related discipline.
- EPA Certification and HVAC-related certifications.
- Experience with commercial HVAC equipment, refrigeration systems, controls, and building automation systems.
Skills
- Working knowledge of HVAC systems, refrigeration systems, electrical controls, and mechanical equipment.
- Ability to troubleshoot and repair moderately complex technical issues independently.
- Ability to read and interpret wiring diagrams, control schematics, service manuals, and technical documentation.
- Strong customer service and relationship-building skills.
- Excellent analytical, troubleshooting, and problem-solving capabilities.
- Strong organizational skills and attention to detail.
- Diagnose and resolve mechanical, electrical, refrigeration, and controls-related issues with minimal supervision.
- Support equipment commissioning, startup activities, and operational verification.
- Ensure compliance with safety standards, company policies, and customer site requirements.
Company info
- The company reserves the right to revise this job description at any time.
- The position works with increased autonomy to diagnose and resolve complex technical issues while serving as a key resource for customers and internal teams.
This listing is sourced directly from AAON's careers page and normalized into a canonical job model.