Commure
Senior Operations Manager, Infrastructure
Mountain View, CA · Senior · Full-time
Sponsorship not specifiedDetected 62 days ago
PythonSQLData EngineeringNLPLLMsAccount ManagementValuationPatient CareCommunicationProblem Solving
About the role
- We're looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition.
- Part consultant, part product thinker, part data analyst, you'll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting - using everything from SQL and APIs to LLMs.
- This role sits at the intersection of product, data, and implementation.
Responsibilities
- Own high-impact processes: Take full ownership of key verticals or client workflows - from discovery to deployment - ensuring repeatability and measurable impact
- Design and automate workflows: Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability
- Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions
- Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes
- Strong SQL fluency - comfortable querying, analyzing, and structuring data to drive insights and automation
- able to diagnose root causes and design scalable solutions
- Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments
- Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
Requirements
- 3+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup
- An operator: You know how to turn ambiguity into process and measure progress with data
Nice to have
- Built with LLMs, SQL apps or experience with data pipelines
Skills
- Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability
- You enjoy rolling up your sleeves, experimenting with tools, and creating structure where there is none
- A builder: You enjoy rolling up your sleeves, experimenting with tools, and creating structure where there is none
Compensation
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
Benefits
- Experience in healthcare operations, claims, or billing systems
- Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
- Bonus: Built with LLMs, SQL apps or experience with data pipelines
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This listing is sourced directly from Commure's careers page and normalized into a canonical job model.