Claimsorted

Claimsorted

Ops & Strategy Associate (New York)

New York

Sponsorship not specifiedDetected 30 days ago
SQLData ScienceData VisualizationLeadership

About the role

  • This role sits at the intersection of claims operations and product operations.
  • It is ideal for someone who likes being close to the frontline but also wants to improve the machine behind it.

Responsibilities

  • Work with the product team to design, test, and implement process improvements that make claims faster and more efficient.
  • Insurance exists to support people at their most vulnerable - after loss, illness, or crisis.

Requirements

  • Strong process thinking: you can map a workflow, spot failure points, and separate core issues from symptoms.
  • Comfort working with data in spreadsheets and dashboards.
  • You can work with claims, product, and leadership without getting lost in translation.

Nice to have

  • 2-4+ years in claims handling, claims operations, TPA/carrier/MGA operations, or another role very close to frontline claims execution.
  • Experience rolling out new systems, features, or workflow changes in an ops environment.
  • Experience writing product requirements, tickets, SOPs, or process documentation.
  • Basic SQL, Looker/Metabase/BI, or similar tooling.
  • Experience in startup or high-growth environments.

This listing is sourced directly from Claimsorted's careers page and normalized into a canonical job model.