RingCentral
Enterprise AI Product Engineer
Belmont, California · Full-time
Sponsorship not specifiedDetected 30 days ago
JavaScriptTypeScriptPythonCode ReviewSQLPostgreSQLMongoDBRedisVector DatabasesAWSGCPAzureGraphQLRESTOAuthMachine LearningLLMsRAGAgentic AIA/B TestingProduct ManagementProduct StrategySalesforceCRM
About the role
- It's not everyday that you consider starting a new career.
- We're RingCentral, and we're happy that someone as talented as you is considering this role.
- RingSense AI is our proprietary AI solution.
Responsibilities
- Lead AI training sessions, internal demos, and working sessions to accelerate adoption across business functions.
- It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
- Free legal services that provide legal advice, document creation and estate planning
- We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers.
- Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job-planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.
Requirements
- Demonstrated ability to architect solutions from scratch - designing data flows, integration patterns, and system components in live stakeholder settings.
- Experience integrating with enterprise APIs and platforms (REST, GraphQL, OAuth 2.0, webhooks) and familiarity with data stores (PostgreSQL, MongoDB, Redis, or similar).
- A track record of shipping: prototypes that became products, pilots that became programs.
Nice to have
- Exposure to enterprise systems: Salesforce, Workday, NetSuite, ServiceNow, or similar HRIS/CRM/ITSM platforms.
- Experience with conversational AI platforms: Google Dialogflow CX, Microsoft Copilot Studio, or equivalent.
- Familiarity with cloud AI/ML services on AWS, GCP, or Azure.
- Comfort with SQL and analytical tooling for evaluating AI system performance.
- Proficiency in at least one scripting or development language (Python strongly preferred
- familiarity with JavaScript/TypeScript a plus).
Skills
- Keep a current AI tool landscape and comparison matrix spanning general-purpose copilots and function-specific enterprise apps.
- Use agile rituals and rapid experimentation to learn quickly and keep delivery momentum.
Compensation
- First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Voluntary supplemental health coverage and life insurance
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Employee bonus referral program
- Employee 1:1 coaching, perks and discounts program
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- If you are hired in Belmont, California, the compensation range for this position is between $127,400 and $182,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits.
- Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more!
Company info
- we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location.
- Bottom line: We are committed to hiring and retaining great people because we know you power our success.
- And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location.
- We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process.
Equal opportunity
- equal opportunity employer that truly values diversity.
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This listing is sourced directly from RingCentral's careers page and normalized into a canonical job model.