Metergysolutions

Meter Operations Analyst

Toronto, Ontario · Junior

Sponsorship not specifiedCAD 50k-CAD 70kDetected 14 days ago

AccessibilityExcelOperations ManagementCustomer SupportCommunicationMicrosoft OfficeSharePoint

About the role

Metergy Solutions' Operations team is responsible for the maintenance/service of completed submetering projects.
This role serves as a central point of contact between Operations, Field Services, clients, customers, property management teams, and contractors to help ensure meter-related work is completed safely, efficiently, and with a high level of customer service.

Review, prioritize, and manage meter-related service tickets and operational work requests.
Facilitate field service activities by working with internal teams and external contractors to support the timely completion of operational work.
Prepare work orders, service requests, and field instructions to support the successful execution of operational activities.
Monitor ticket status, track completion progress, and follow up on outstanding work to support timely resolution.
Maintain accurate records and update operational systems, databases, and documentation related to service activities and field work.
Assist with investigating meter-related issues and gathering information to support issue resolution.
We're a technology company that drives huge carbon emission reductions.
Metergy is a portfolio company of Brookfield Infrastructure Partners.
Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
This achievement reflects our unwavering commitment to building a workplace that's respectful, inclusive, and high-performing.

College diploma or university degree in Business, Engineering, Utilities, Operations Management, or a related field.
3 years of related experience in planning and scheduling.
Ability to work independently and collaboratively within a team environment.
Perform other duties and responsibilities in support of the Operations team as required.
1 - 3 years of related experience in planning and scheduling.
Proficient in a variety of Microsoft applications (MS Office - Excel/SharePoint) and other relevant software tools.
Strong organizational and time-management skills with the ability to manage multiple priorities.
Strong attention to detail and commitment to accuracy.
Excellent communication skills and a professional attitude that positively affects customer relationships.
Valid Ontario Driving License
Any shown ranges reflects base salary. We offer discretionary bonus and additional benefits, including health and retirement, as part of our total rewards program. Benefits & Perks
Fully company covered heath and dental benefits from day 1
Company funded Health Spending Account
Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching

Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members.

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don't just believe in our people; we champion them.
When individuals feel valued, supported, and inspired to grow, incredible things happen.
That's why we're thrilled to be recognized as a Great Place to Work for the second consecutive year!
We're proud of who we are and even prouder of where we're headed.
Metergy office location is in Markham but will be moving to North York toward the end of 2026!
Arrange building and site access for internal technicians and external contractors by working with clients, property managers, customers, residents, and other stakeholders.
Serve as a primary point of contact for scheduling and access-related communications between internal teams, clients, customers, and contractors.
Provide responsive and professional customer service when interacting with clients, customers, contractors, and internal stakeholders.

This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

This listing is sourced directly from Metergysolutions's careers page and normalized into a canonical job model.