Mass General Brigham

Practice Assistant II

Boston-MA · Mid

Sponsorship not specified$18k-$25kDetected 5 days ago

RecruitingCustomer SupportEpicPatient CareResearchLeadershipTime Management

About the role

This role will be primarily based at the Orthopedics/Rheumatology/Allergy front desk on Hale 2, where you'll serve as a welcoming first point of contact for patients.
Team members are cross‑trained to provide coverage for the Neuroscience front desk on the 1st floor, offering variety and skill development in a collaborative clinical setting.
Actual job duties may vary by department.

Performs administrative functions to support smooth and efficient practice operations under general supervision. Performs tasks that are related to patient visits including scheduling, check-in, check-out duties.
Performs administrative functions to support smooth and efficient practice operations under general supervision.
Make patient appointments and maintain appointment records.

High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
May be required to accept co-payments.
Education
Experience
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Managing one's own time and the time of others.
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type

$17.71 - $24.94/Hourly
Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer.
We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.

This listing is sourced directly from Mass General Brigham's careers page and normalized into a canonical job model.