Million Dollar Baby Co.

Million Dollar Baby Co.

Babyletto Store Manager

Costa Mesa, California

Sponsorship not specifiedDetected 97 days ago
Inventory ManagementShopifyLeadershipMentoring

About the role

  • Ensure the team confidently communicates Babyletto's brand story, history, and value proposition in every client interaction.
  • Resolve escalated challenges with sound judgment and urgency.
  • Ensure operational excellence, uphold key policies and procedures, and identify opportunities to improve processes and SOPs.

Responsibilities

  • Lead, inspire, recruit, and develop a high-performing store team, owning the full talent lifecycle to deliver an exceptional client experience.
  • Set the standard for product knowledge and selling excellence, coaching the team to deliver tailored product guidance.
  • Drive client engagement strategies that build long-term relationships, strengthen brand loyalty, and grow repeat business.
  • Own inventory management and back-of-house operations, ensuring accuracy, efficiency, and alignment with business goals.
  • Document customer insights and trends to inform cross-functional decisions.
  • Own scheduling and payroll to align labor with business goals.
  • Use KPIs and reporting to drive strategy and exceed sales targets.

Requirements

  • 3+ years of experience in retail or hospitality leadership, including managing direct reports
  • Comfortable giving and receiving feedback to drive store performance and customer experience
  • Strong ownership mindset with the ability to lead through challenges and drive solutions
  • Available to work a flexible schedule including evenings and weekends &n

Nice to have

  • Shopify experience preferred, but not required

Benefits

  • Partner with our home office to execute programs and initiatives that drive results.

Company info

  • You will set the direction for the store, translate company goals into actionable plans, and partner closely with leadership and cross-functional teams to achieve results.

This listing is sourced directly from Million Dollar Baby Co.'s careers page and normalized into a canonical job model.