Hometap

Hometap

National Title and Escrow Processor

Denver, CO

Sponsorship not specified$50k-$60kDetected 30 days ago
Customer SupportCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

  • We work hard, and have some fun along the way, too.
  • You don't have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we've been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
  • You're a great fit if you bring exceptional communication skills along with a customer service orientation.

Responsibilities

  • Process title orders, which includes (but is not limited to) opening orders, ordering title search products, ordering and processing HOA documents, and ordering and processing payoff demands
  • Receive, process, and return executed documents
  • Prepare and submit legal documents for recording with the appropriate county recorder's office
  • Identify and resolve discrepancies or deficiencies in recorded documents or title reports
  • Upload and organize final documents in the company's file management system
  • Maintain compliance with company policies, industry regulations, and title insurance standards
  • Here at Hometap, we're collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership - and out of life.

Requirements

  • You're a strong problem-solver, and thrive when you are working collaboratively in a high volume, fast-paced environment.
  • Excellent verbal and written communications skills, with the ability to work cross-functionally with multiple teams
  • Must be located in Denver, Colorado and able to work in-office
  • review completed closing files to confirm all required documents are executed, notarized, and properly included
  • A knack for problem solving and finding solutions to ambiguous problems
  • Strong technical skills - comfortable working at a computer, and proficient in Microsoft Office and Google Suites
  • Experienced in customer service, with comfort communicating with customers via phone and email
  • Ability to work in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners
  • A high degree of organization, while maintaining the ability to be flexible and reprioritize quickly
  • Self-motivated and capable of managing tasks autonomously

Nice to have

  • Fluency with escrow and title software, ideally Qualia
  • Experience in title or escrow
  • Experience with title or escrow is a plus, but not required.

Compensation

  • In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie.

Company info

  • Interested in joining us on our mission to make homeownership less stressful and more accessible?

This listing is sourced directly from Hometap's careers page and normalized into a canonical job model.