PRG

Dispatcher

Salt Lake City, UT

Sponsorship not specified$25k-$30kDetected 22 days ago

ComplianceAccessibilityOperations ManagementLogisticsCustomer SupportCommunicationConstruction Management

About the role

Project Resources Group (PRG) is currently searching for a Dispatcher for our tech ops team in Salt Lake City, Utah.
This role will oversee the scheduling and coordination of our technical repair and maintenance teams.
Ensure seamless routing to maximize efficiency and response times.

Maintain rigorous records of service calls, technician deployments, and job outcomes.
Deliver exemplary customer service by swiftly addressing inquiries and effectively resolving any issues, thereby maintaining high customer satisfaction levels.

Must be available to work the following schedule: Wednesday through Saturday from 10:30a to 8:30p.

Utilize sophisticated dispatch software and technology to enhance operational efficiency and provide real-time updates on service statuses.
Other related duties as assigned.
High school diploma or equivalent
Demonstrable experience in a dispatch role, ideally within a technical repair or maintenance context.
Exceptional communication and interpersonal skills, with a proficiency in technical language pertinent to operational logistics.
High-level organizational and multitasking skills, capable of managing multiple priorities in a time-sensitive environment.
Advanced proficiency in dispatch and operational management software.
Knowledge of technical repair and maintenance protocols and best practices.

Medical, dental, and vision coverage for employees and dependents.
401(k) retirement plan, with company match after one (1) year.
Short-term disability coverage after one (1) year.
Paid time off and holidays.
Additional perks such as company-paid life insurance and other supplemental insurances are available.

Serve as the pivotal communication link between technicians, customers, and upper management, ensuring all parties are informed of updates, delays, and resolutions.
Uphold strict adherence to company policies and industry regulations, ensuring all operations are conducted within legal and ethical standards.

This listing is sourced directly from PRG's careers page and normalized into a canonical job model.