Carewell

Enrollment Specialist, Alberta, Remote

Canada

No sponsorshipDetected 15 days ago

Outbound SalesCommunicationMentoring

About the role

This is a ground-floor opportunity to join a growing care navigation program at a moment when your contribution will directly shape how it scales.
As an Enrollment Specialist, you are the first human voice a patient hears - and your job is to make that call count.
This is an elevated, patient-centered outreach role in a healthcare context.

Relationship Building: Build rapport with older adults, including those who may be skeptical, confused, or reluctant.
Intake & Enrollment: Complete and document a clinical intake questionnaire with prospective patients who wish to enroll in the program.
Build rapport with older adults, including those who may be skeptical, confused, or reluctant.
About Carewell Carewell is a category-defining business dedicated to providing trusted caregiving solutions and support for individuals and families.
Our approach emphasizes compliance, scalability, and high-quality patient experiences while working in close partnership with clinicians and community resources to support better outcomes.
We'll be looking for a partner that can provide feedback and help us shape the program as it evolves.

Obtain all required verbal consents individually and in sequence - consent documentation is a hard compliance gate
Gather required patient information during the outreach call and record it accurately in real time across applicable systems.
Document all required information in real time during and immediately following each patient call.
Compliance & Consent: Obtain all required verbal consents individually and in sequence - consent documentation is a hard compliance gate
Data Management: Gather required patient information during the outreach call and record it accurately in real time across applicable systems.
Documentation & Compliance Real-Time Documentation: Document all required information in real time during and immediately following each patient call.

Through Carewell Family Services, we extend our commitment beyond products to person-centered navigation, care coordination, and advocacy services that address both medical and social needs.
You will introduce patients to a program designed to support their health and everyday needs, earn their trust, navigate their questions and hesitations, and secure their participation.
Patient-Centered Communication: Introduce the program using plain, accessible language - communicating tangible benefits without clinical jargon or unnecessary complexity.

Professional Growth: Respond constructively to quality reviews, call coaching, and performance feedback - structured coaching is a regular and vital part of this role.
Respond constructively to quality reviews, call coaching, and performance feedback - structured coaching is a regular and vital part of this role.

ce, rapport, plain language use, and objection handling Who You Are Required Must be located in Alberta, Canada Must be authorized to work in Canada without employer sponsorship Must be fully available to work Saturday-W

This listing is sourced directly from Carewell's careers page and normalized into a canonical job model.