Mindlance
ITSM Consultant
Hicksville, NY, United States
Sponsorship not specifiedDetected 3266 days ago
Communication
About the role
- Conduct meetings to understand current processes with which documentation and knowledge is managed, used and validated
- Ensure quality of finalized knowledge artefacts
Responsibilities
- Partner with senior IT stakeholder and Eco system suppliers to identify existing documentation and gaps
- Understand current technology deployed in order to document standardized service design.
- Create a standard knowledge artefact to build a Business Application Services KMDB.
Skills
- Establish governance framework for tracking and reporting progress to senior stakeholders.
- ITIL v3 Foundation or operational experience of working within the ITIL framework.
- Strong people and communication skills.
Company info
- Mindlance is a national recruiting company which partners with many of the leading employers across the country.
- Feel free to check us out at http://www.mindlance.com.
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This listing is sourced directly from Mindlance's careers page and normalized into a canonical job model.