Mindlance

Mindlance

ITSM Consultant

Hicksville, NY, United States

Sponsorship not specifiedDetected 3266 days ago
Communication

About the role

  • Conduct meetings to understand current processes with which documentation and knowledge is managed, used and validated
  • Ensure quality of finalized knowledge artefacts

Responsibilities

  • Partner with senior IT stakeholder and Eco system suppliers to identify existing documentation and gaps
  • Understand current technology deployed in order to document standardized service design.
  • Create a standard knowledge artefact to build a Business Application Services KMDB.

Skills

  • Establish governance framework for tracking and reporting progress to senior stakeholders.
  • ITIL v3 Foundation or operational experience of working within the ITIL framework.
  • Strong people and communication skills.

Company info

  • Mindlance is a national recruiting company which partners with many of the leading employers across the country.
  • Feel free to check us out at http://www.mindlance.com.

This listing is sourced directly from Mindlance's careers page and normalized into a canonical job model.