Starbridge
Founding Engagement Strategist & General Manager
New York City
Sponsorship not specifiedDetected 58 days ago
RESTResearchLeadership
About the role
- You'll sit at the highest executive levels of the customer (system office, chancellor's office, unit heads, institutional research, IT) and translate their priorities into product scope.
- Together you'll run a multi-million dollar P&L from day one.
Responsibilities
- Own the customer relationship end to end - from the State to the Chancellor's office to the operational unit heads to the IT and institutional research teams
- Partner with a founding engineer to ship software that actually gets adopted, not just delivered
- Build the playbook for how Starbridge embeds inside public agencies & institutions and help us scale this motion into a category-defining practice
- Own the P&L from end-to-end
Requirements
- 3+ years owning enterprise or institutional customer relationships, with at least one engagement of 18+ months where you were the primary commercial and strategic owner from kickoff through renewal or expansion.
- You can point to specific decisions where you held the line on what was in or out of scope.
- Ability to travel to customer sites roughly once a week
- Direct accountability for $1M+ in annual contract value or program budget you owned outcomes for, including authoring the success metrics yourself rather than inheriting them from sales or leadership.
- Authorship of customer requirements docs, statements of work, or product roadmaps that engineering shipped against. You can point to specific decisions where you held the line on what was in or out of scope.
- 4 days a week onsite at our NYC office
Compensation
- Direct accountability for $1M+ in annual contract value or program budget you owned outcomes for, including authoring the success metrics yourself rather than inheriting them from sales or leadership.
Benefits
- Competitive salary + early-stage equity
- Comprehensive medical, dental, and vision insurance
- 75% coverage of Chelsea Piers Fitness membership
Company info
- About Starbridge
- Starbridge helps go-to-market teams win in the public sector.
- Government buyers signal their priorities constantly, in council meetings, budget documents, RFPs, and public records, but that intelligence is scattered across thousands of sources and impossible to track by hand.
- Our platform surfaces those signals, connects them to the right buyers, and turns them into pipeline.
- We move fast, stay close to our customers, and are building the category.
- This is a chance to join early and shape how we scale.
- Build Bridges to Help Customers Win
- Build Bridges to Help Customers Win - We pride ourselves on being obsessively customer-centric.
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This listing is sourced directly from Starbridge's careers page and normalized into a canonical job model.