Four Hands

Four Hands

People Development Training Specialist

Austin, TX

Sponsorship not specifiedDetected 1 day ago
Data AnalysisHRCommunication

About the role

  • 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year.
  • We invest in exceptional people - with a team of over 800 and growing - fostering our employees' careers and celebrating them at every step of the way.
  • Four Hands is where passion meets purpose and where your next chapter begins.

Responsibilities

  • Curate, develop, and deliver skills-based training programs for frontline and operational employees
  • Create training schedules and track participation, completion, and effectiveness
  • Partner with leaders to identify operational training needs and performance gaps
  • Spend time on the floor observing workflows, building relationships, and identifying opportunities to improve employee capability and effectiveness
  • Facilitate onboarding, cross-training, and job-specific training for frontline employees, including coordinating and improving the first-week onboarding experience to ensure employees have the knowledge, resources, and support needed for success
  • Support adoption of Standard Operating Procedures (SOPs), work instructions, and process documentation
  • Support training initiatives related to new systems, equipment, and operational changes
  • Support People Development initiatives and projects
  • Experience developing and delivering training for frontline employees

Requirements

  • Bilingual in English and Spanish required, with the ability to effectively communicate and facilitate training across diverse employee populations
  • 5+ years of experience designing, facilitating, and managing training programs in manufacturing, warehouse, distribution, retail, production, or other operational environments

Nice to have

  • Facilitate engaging instructor-led, virtual, and hands-on training experiences
  • Conduct training audits to ensure training materials and SOPs remain accurate, relevant, and aligned with current business practices
  • Conduct surveys, interviews, observations, and data analysis to evaluate training effectiveness and identify improvement opportunities
  • Other duties as assigned, in accordance with training and qualifications
  • Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility

Benefits

  • Assess learning and training needs and create goals and objectives for training programs
  • Create training materials, facilitator guides, participant resources, job aids, and learning activities
  • Develop flexible learning interventions that support a variety of learning styles and employee needs
  • Partner with subject matter experts to capture institutional knowledge and translate it into learning resources
  • Manage learning content and training records within the Learning Management System (LMS)
  • Track and report on learning participation, completion, and impact metrics
  • Keep current on industry trends, learning technologies, and adult learning best practices
  • Bachelor's degree in Learning & Development, Education, Organizational Development, Human Resources, Business, or a related field; or equivalent education and experience
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This listing is sourced directly from Four Hands's careers page and normalized into a canonical job model.