AutogenAI

AutogenAI

Onboarding Success Manager - Proposal Management

Washington, DC

Sponsorship not specified$85k-$100kDetected 10 hours ago
NLPLLMsProject ManagementBusiness DevelopmentProcurementOnboardingCustomer SuccessCommunicationCollaborationAdaptability

About the role

  • AutogenAI is seeking a proactive and customer-focused Onboarding Success Manager to join our team.
  • In this role, you'll be the primary guide for new customers, ensuring they have a seamless and positive experience implementing our platform.
  • Your work will help customers reach key milestones and set the stage for long-term success with AutogenAI stage for long-term success with AutogenAI.

Responsibilities

  • Create and manage tailored project plans, ensuring timelines, milestones, and deliverables are consistently achieved.
  • Deliver comprehensive onboarding training sessions-both foundational and advanced-in virtual or in-person formats.
  • Based in or able to regularly support the Northern Virginia/DC Metro GovCon corridor, with a strong preference for Tysons, Reston, Herndon, Chantilly, Arlington, Fairfax, and nearby areas.
  • 2+ years' experience in B2B SaaS, implementation, onboarding, customer success, proposal management, capture support, or another customer-facing role.
  • You'll manage onboarding journeys, configure the platform to meet customer needs, deliver impactful training, and drive early adoption and engagement.
  • Project Management: Create and manage tailored project plans, ensuring timelines, milestones, and deliverables are consistently achieved.
  • Training Delivery: Deliver comprehensive onboarding training sessions-both foundational and advanced-in virtual or in-person formats.

Requirements

  • Customer Engagement: Proven track record of delivering exceptional onboarding experiences and managing multiple customer projects simultaneously.
  • Ability to quickly learn and adapt our platform to customer use cases and workflows.
  • Familiarity with Federal contractors, public-sec tor procurement, and the operating realities of proposal teams working in structured, deadline-driven environments.
  • Familiarity with AI software and applications.</li

Nice to have

  • Federal/ GovCon proposal experience should be weighted heavily against generic SaaS onboarding experience.
  • Start-Up Experience: Previous experience leading onboarding projects in a fast-paced startup environment.
  • AI Software Knowledge: Familiarity with AI software and applications.</li
  • Comfortable working in a dynamic, fast-paced environment (previous startup or consulting experience preferred)

Skills

  • Exceptional written and verbal communication skills, with experience delivering training and presentations.
  • Exceptional Communication: Confident communicator with strong presentation skills; able to engage a range of stakeholders.
  • Adaptability: Flexible, solutions-oriented, and comfortable navigating change in a high-growth environment.
  • Technical Acumen: Ability to quickly learn and adapt our platform to customer use cases and workflows.
  • Adaptability: Comfortable working in a dynamic, fast-paced environment (previous startup or consulting experience preferred)
  • Confident communicator with strong presentation skills; able to engage a range of stakeholders.

Compensation

  • $85k-$100k

Company info

  • Join AutogenAI - Revolutionizing Proposal Writing with generative AI
  • AutogenAI is a leader in generative AI SaaS, transforming how organizations draft and optimize winning proposals through cutting-edge natural language processing technology.
  • We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across industries.
  • Our innovation stems from a belief that language AI technology will revolutionize business communication over the next decade.
  • We empower our clients to grow faster and more efficiently by delivering AI language engines customized to their needs that save time, improve content quality, and increase win rates in highly competitive markets.
  • AutogenAI is a company where everyone can have a career-defining experience and success is achieved by fostering a culture where innovation and ambition thrive.
  • As we scale, passionate professionals are invited to join our journey of innovation, helping shape the future of AI-powered business solutions.
  • Welcome new customers and guide them through their onboarding journey, ensuring a smooth and successful start with AutogenAI.
  • Help customers connect the platform to their existing proposal workflows, including RFP intake, compliance review, annotated outlines, content reuse, review cycles, writing assignments, and deadline-driven submissions.
  • Customer Onboarding: Welcome new customers and guide them through their onboarding journey, ensuring a smooth and successful start with AutogenAI.
  • Provide proactive support and guidance throughout the implementation phase, ensuring customers feel confident and supported.
  • Maintain consistent communication to keep customers informed on progress, platform updates, and key next steps.
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This listing is sourced directly from AutogenAI's careers page and normalized into a canonical job model.