parcelLab

Senior Backend Engineer

München, DE · Senior

Sponsorship not specified$30k-$60kDetected 20 days ago

PythonCSSTailwind CSSDjangoGitSQLPostgreSQLRedisAWSTerraformCI/CDGitHub ActionsDatadogGraphQLRESTAccessibilityShopifyLeadershipMentoring

About the role

You will design and evolve the backend systems behind our returns experiences-owning problems end‑to‑end: clarify outcomes, collaborate with Product and Design, and ship reliable, observable services that make returns fast, clear, and correct.

Lead services & workflows from concept to impact: model data, implement APIs and jobs, instrument, launch, and iterate.
Design and evolve domain models & rules for returns (RMAs, eligibility, routing, bundles) with safe migrations and clear boundaries.
Build and maintain APIs (REST/GraphQL) and endpoints that power our server‑driven UI ( HTMX/Alpine ).
Integrate with commerce systems (e.g., Shopify ) and order/warehouse tools: design and operate API/webhook integrations, keep orders and RMAs in sync, and ensure idempotent, reliable synchronization and backfills.
Own quality in production: monitor performance and error rates; fix what you ship.
We believe that diversity enriches our employee experience and allows each of us to deliver the best work possible.

Experience with server‑driven UIs (Django templates + HTMX/Alpine ).
Tailwind CSS and solid CSS fundamentals (layout, responsive, a11y) for pragmatic UI tweaks in server‑rendered templates.
Shopify ecosystem exposure (Admin API, webhooks, embedded apps).
E‑commerce/returns domain familiarity (bundles, routing, warehousing).
Observability and SLO practice (metrics, tracing, error budgets)
performance tuning in Django at scale.
Proficiency with Python in production, ideally (nice to have) with Django.

You'll join a passionate and collaborative global team with plenty of room to grow Competitive salary + benefits
A culture that values creativity, experimentation, and ownership Perks & Benefits:

At parcelLab, we're reshaping how the world's leading brands manage the post-purchase experience.
Our post-purchase platform helps companies like John Lewis, Chico's, Yeti, AllSaints, and others transform every touchpoint into moments that drive customer engagement, build loyalty, and create customers for life.
We're looking for a Senior Backend Engineer - a product‑focused builder with strong experience to help evolve our Returns Portal, a white‑label SaaS used by customers in 175+ countries.
Come be part of our growth - contribute your ideas and share in our success as we continue to improve the post-sales customer journey for millions of people every day.

This listing is sourced directly from parcelLab's careers page and normalized into a canonical job model.