Green Thumb

Green Thumb

Personal Care Specialist (Part Time)

Eagan, Minnesota, United States · Part-time

Sponsorship not specifiedDetected 14 hours ago
ComplianceHRISCustomer SupportHIPAACommunication

About the role

  • RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store.
  • Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop.
  • Our incredible Personal Care Specialists are Green Thumb's secret to success-they connect each unique patient and/or customer with just the right product and method of consumption for their needs.

Responsibilities

  • Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints

Requirements

  • Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
  • Must have reliable, responsible, and dependable attendance
  • Must be 21 years or older
  • Must pass all required background checks including state-specific cannabis employment requirements
  • Must be and remain compliant with all legal or company regulations for working in the cannabis industry
  • Prior cannabis experience not required
  • Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)
  • Remain in a stationary position, if required, to meet the needs of the business
  • Maintenance of hard copy files as required
  • At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience
  • Possess valid driver's license or state ID
  • Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary
  • Converse and communicate with individuals and groups of people directly
  • Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email
  • Prepare patient and/customer orders by moving and placing products
  • Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries

Skills

  • Consistent demonstration of excellent customer service skills
  • Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
  • Previous experience with POS systems
  • Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
  • Patient and/or customer-facing environment
  • Ability to work outdoors in varying and sometimes adverse weather conditions
  • Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent

Compensation

  • The pay range is competitive and based on experience, qualifications, and/or location of the role.

Benefits

  • Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction

Company info

  • We're humble-We prefer quiet confidence and don't shout about our success.
  • We're hardworking-We put our heads down and get the job done.
  • We're grateful-Working in our industry is a privilege and an act of service.
  • We're transparent-Honest and open communication keeps us healthy as an organization.
  • We're collaborative-And believe good ideas can come from anywhere.
  • We have a growth mindset-One that's grounded in well-being.
  • To promote well-being through the power of cannabis.
  • At GTI we believe that our corporate community should be a reflection of the communities we serve.
  • We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought-not only because it is right, but because it makes us better.
  • Our mission-the right to wellness-informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement.
  • GTI is proud to be an equal opportunity workplace.
  • We can't wait to meet you.
  • The pay range is competitive and based on experience, qualifications, and/or location of the role.
  • Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
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This listing is sourced directly from Green Thumb's careers page and normalized into a canonical job model.