Tcp 02
Store Lead - Menlo Park - Full Time
04512-Menlo Park · Full-time
Sponsorship not specified$18k-$24kDetected 5 days ago
Customer SupportLeadershipTime ManagementMentoringAdaptabilityMicrosoft Office
About the role
- The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD).
- The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.
Responsibilities
- Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
- Partners with Store Manager to address an performance concerns with associates
- Support and participate in all company training and development initiatives
- Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
- Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
- Help maintain a clean, organized, and efficient stockroom, adhering to set policies
Requirements
- 1-3 years previous retail experience
- Must be at least 18 years of ag
Skills
- Excellent customer engagement
- Must be detail oriented
- Ability to prioritize tasks
- Ability to work in team environment
- Ability to give and receive performance-based feedback
- Must embrace self-development
- Must be an effective communicator
- Must be adaptable and flexible to changing priorities
- Excellent time management, planning, and organization skills
- Proficient in Microsoft Office
- Ability to adapt to and learn internal applications
- Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
Compensation
- Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
Company info
- Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
This listing is sourced directly from Tcp 02's careers page and normalized into a canonical job model.