Empora Title
Post Closing Specialist
Columbus, Ohio
Sponsorship not specifiedDetected 301 days ago
Customer SupportCommunicationCollaboration
About the role
- This role safeguards the integrity of official records-including deeds, mortgages, and related legal instruments-while collaborating closely with Escrow, Title Curative, and Reconciliation teams to meet strict recording deadlines.
- Resolve recording rejections with the Escrow team.
- Efficiency: Prioritizes urgent and important tasks across multiple files, while seeking process improvements that enhance productivity.
Responsibilities
- Verify accuracy and completeness of documents prior to submission, returning or rejecting those with missing or incorrect information.
- Collaborate with the Reconciliation team to ensure recording fees are accurately balanced in the system ledger.
- Partner with the Post Closing team to return executed legal documents to clients and stakeholders.
- supports team members by mastering county-specific nuances.
- Collaboration: Works effectively with internal partners (Escrow, Title Curative, Post Closing) and external partners (county recording offices, lenders).
- Attention to Detail: Maintains a sharp focus on accuracy when reviewing and recording sensitive legal documents.
- Drive: Maintains focus and determination in resolving rejections, ensuring smooth and timely closings for clients.
- Proactivity: Anticipates and learns new recording requirements before they impact files; supports team members by mastering county-specific nuances.
- To make things worse, the real estate industry has been slow to deliver a customer-first experience or cost-saving automation, and homebuyers and sellers are left with piles of paperwork and fees they don't understand.
- Empora team members enjoy significant autonomy while making meaningful impact through innovative technical solutions, and give individuals the power to drive their own projects and results.
Requirements
- Experience in title, escrow, or a related real estate/financial services role.
- Technology and office setup provided so you can do your best work
- Title Knowledge: Applies a strong understanding of real estate records, legal terminology, laws/regulations, and relevant systems.
Nice to have
- Familiarity with county recording processes and requirements preferred.
Compensation
- Competitive compensation
Benefits
- At Empora, we're a team of technologists and real estate experts passionately delivering transparency, ease, and equity to this outdated, $36 billion industry.
- Comprehensive medical, dental, and vision coverage and HSAs (we cover 100% of employee premiums and 75% of dependent premiums)
- Short and Long Term Disability coverage, and Basic Life Insurance
- Paid parental leave
- Flexible vacation policy
Company info
- Empora offers a unique opportunity to have a significant impact on our product and the trajectory of our company, as well as meaningful growth opportunities for our team members.
- We are passionate about creating an environment where you can do work you're extremely proud of with a team of high-caliber individuals.
- Our mission is to make it easy to buy and sell real estate.
- We are deeply connected to making the closing process fair, transparent, and empowering.
- We believe in fast delivery, smart implementation, and constant iteration to solve problems and delight customers.
- If you're energized by the impact you can make at Empora, we'd love to talk to you!
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