TransPerfect

TransPerfect

Account Manager

Vancouver, British Columbia, Canada

Sponsorship not specifiedDetected 57 days ago
SalesBusiness DevelopmentCold OutreachCustomer SupportResearchLeadershipCommunicationProblem SolvingTime Management

About the role

  • From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide.
  • More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content.
  • With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified.

Responsibilities

  • The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Requirements

  • Why TransPerfect: For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged.

Skills

  • All departments offer career growth and development that can combine your skills, interest and experience.
  • End your job search and find your career at TransPerfect #careersNOTjobs.
  • In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization.
  • At TransPerfect, there are a lot of growth opportunities.

Benefits

  • We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks.

Company info

  • TransPerfect is the world's largest provider of language services and technology solutions for global business.
  • TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
  • For more information, please visit our website at www.transperfect.com.
  • What You Will Be Doing: The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
  • include: Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.) Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
  • Creatively problem solve to improve current new business development strategy Negotiate rates and deadlines with prospective and current clients Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time, and competitors' information Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data Perform other special projects or duties when required Who We Are Looking For: Required
  • Creatively problem solve to improve current new business development strategy Negotiate rates and deadlines with prospective and current clients Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time, and competitors' information Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data Perform other special projects or duties when required Who We Are Looking For:
  • From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
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This listing is sourced directly from TransPerfect's careers page and normalized into a canonical job model.