Prisma Health

Prisma Health

Patient Services Representative-Fertility Ctr MMOB, F/T Day

Greenville, SC

Sponsorship not specifiedDetected 1 day ago
AccountingCustomer SupportICD-10Patient CareResearch

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odds of building a lasting career here

16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Responsible for aspects of front office management and operation as assigned.
  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health.
  • Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians.

Responsibilities

  • Provides front office phone support as needed and outlined through cross training program.
  • Maintains appointment book and follows office scheduling policies.
  • Performs cashiering functions including monitoring and balancing cash drawer daily.
  • Maintains and updates current information on physician's schedules.
  • Posts all actions and maintains permanent record of patient accounts.
  • Delivers, transports, sorts and files returned charts.
  • Maintains orderly files.
  • Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses.
  • Maintains strictest confidentiality.
  • Performs other duties as assigned.

Requirements

  • Required Certifications, Registrations, Licenses
  • Knowledge, Skills and Abilities
  • Obtains signatures on all forms and documents as required.
  • Codes and posts payments and maintains required records, reports and files.
  • Performs related work as required.
  • No previous experience required.

Nice to have

  • Associate degree in technical specialty program of 18 months minimum in length preferred
  • Experience - No previous experience required.
  • Multi-specialty group practice setting experience preferred
  • Basic understanding of ICD-9 and CPT coding preferred

Skills

  • Requires a high level of public contact and excellent interpersonal skills.
  • Gathers charge information, codes, enters into database, completes billing process, distributes billing information.
  • Updates patient account database.

Compensation

  • Confirms all workers' compensation claims with employees.

Benefits

  • Liaison between patient and medical support staff.
  • Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc.
  • Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims.
  • Follows-up with insurance companies ensuring that coverage is approved.
  • Prepares disability claims in a timely manner.
  • Maintains files with referral slips, medical authorizations, and insurance slips.
  • Files all medical reports.
  • Follows medical records policies and procedures. -
  • Participates in educational activities.
  • As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. -
  • Works with medical assistants and other staff to route patient charts to proper location.

This listing is sourced directly from Prisma Health's careers page and normalized into a canonical job model.