Deep End Talent Strategies
Client Onboarding & Support Specialist
United States
Sponsorship not specified$50k-$75kDetected 21 days ago
Customer Success
About the role
- This position is ideal for someone who thrives in a fast-paced, customer-centric environment and enjoys helping clinicians and staff succeed with innovative healthcare technology and loves traveling around the country to do so.
Responsibilities
- We're seeking a proactive and customer-focused Onboarding & Support Specialist to join our expanding Customer Success team.
- In this role, you'll guide new practices through onboarding and training, ensure seamless adoption of the Carrot platform, and serve as a first-line contact for technical support.
- Role Overview We're seeking a proactive and customer-focused Onboarding & Support Specialist to join our expanding Customer Success team.
Compensation
- $60k - $70k (base salary + quarterly performance commissions) Health, dental, and vision benefits 401(k) plan with company match Unlimited PTO Remote work flexibility
Benefits
- About Us Carrot, formerly Virtual Field, is a next‑generation visual diagnostics platform that delivers clinically validated perimetry and functional vision testing without the limitations of legacy equipment.
- From visual fields to color vision, ocular motility, and pupillometry, every test is clinically validated and tied to five billable CPT codes.
- $60k - $70k (base salary + quarterly performance commissions) Health, dental, and vision benefits 401(k) plan with company match Unlimited PTO Remote work flexibility
Company info
- Carrot, formerly Virtual Field, is a next‑generation visual diagnostics platform that delivers clinically validated perimetry and functional vision testing without the limitations of legacy equipment.
- Carrot transforms eye care diagnostics with portable, automated exams that improve efficiency, accuracy, and patient comfort.
- The result: faster ROI, confident clinicians, and seamless care.
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