Ascent Global Logistics
NFO Time Critical Specialist
Belleville, MI
Sponsorship not specified$24k-$27kDetected 1 day ago
ExcelSupply ChainLogisticsCustomer SupportLeadershipOrganizational SkillsMicrosoft Office
About the role
- Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services.
- Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member.
- We aim for perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish.
Responsibilities
- The NFO Desk Time Critical Specialist is responsible for tasks in each shipment, from order entry through each milestone of the shipments to ensure the team attains the critical delivery times and optimize overall on-time performance.
- Communicate and document all service issues that may impact the next shift or requiring special attention to their shift supervisor.
Requirements
- Strong computer skills and proficiency in Microsoft Office (Excel, Word and Outlook)
- Outstanding customer service skills required.
Compensation
- Salary Range: $24 - $27
Benefits
- High school diploma or general education degree (GED)
Company info
- The shift for this position is Tuesday - Saturday, 0500-1300 EST
- About Ascent
- Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services.
- The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts.
- The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction.
- Our Guiding Principles
- At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member.
- We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve.
- We 'play smart' by delivering on our commitments in an honest, fair and ethical manner.
- We treat every person with whom we interface with the utmost dignity and respect.
- We understand that our teammates are our most valuable assets, so we 'play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.
- This job is focused on providing a professional service to customers and liaising with key parties including third party suppliers and other company offices.
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This listing is sourced directly from Ascent Global Logistics's careers page and normalized into a canonical job model.