BlueCat
Senior Manager, Sales Operations
Toronto Office · Senior
Sponsorship not specified$130k-$160kDetected 16 days ago
SalesforceCRMSalesPipeline ManagementForecastingProcess ImprovementPerformance ManagementLeadershipCommunicationCollaborationProblem Solving
About the role
- We're BlueCat-a Great Place to Work for good reason.
- Our team solves critical network challenges for some of the world's largest organizations.
- But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported.
Responsibilities
- Lead territory design, quota allocation, and capacity planning to align sales resources with market opportunity and revenue objectives.
- Design, standardize, and continuously optimize sales processes, operating cadences, and governance frameworks to improve seller productivity and execution at scale.
- Partner with Sales Leadership, Finance, Business Planning & Analytics, Systems, and Enablement to translate business objectives into actionable sales strategies and operational plans.
- Develop and operationalize performance metrics, dashboards, and review processes that drive accountability and enable data-driven decision making.
- Evaluate and implement emerging technologies, data practices, and AI-driven capabilities that enhance sales planning, execution, and decision-making.
- Establish scalable processes and data standards that improve visibility, support future AI initiatives, and enable a more intelligent, proactive sales operating model.
- In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably-the backbone infrastructure that powers digital transformation for enterprises globally.
Requirements
- Proven ability to partner with Sales Leadership to develop and execute operational strategies that improve productivity, forecast accuracy, and revenue outcomes.
- Strong understanding of SaaS business models and key performance metrics, including ARR, pipeline coverage, conversion rates, retention, and sales productivity.
- Strong communication and executive presentation skills, with the ability to influence decisions and drive alignment across all levels of the organization.
- Highly self-directed with the ability to thrive in a fast-paced, evolving environment and balance strategic thinking with hands-on execution. This position offers a salary range of $130,000 - $160,000 CAD per year plus participation in a discretionary bonus plan. Final compensation will be based on skills, experience, and qualifications. The role is for an existing vacancy.
- If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! We are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment. Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team! BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Nice to have
- 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Management Consulting, or related strategic operations roles.
- Experience supporting and scaling B2B SaaS sales organizations, including territory planning, forecasting, pipeline management, and sales performance optimization.
- Advanced analytical and problem-solving skills, with the ability to synthesize complex data into actionable business insights and recommendations.
- Experience leading cross-functional initiatives and influencing stakeholders across Sales, Finance, Analytics, Systems, and Enablement functions.
- Expertise with CRM platforms (Salesforce preferred) and familiarity with modern revenue technology stacks, including forecasting, sales engagement, and conversation intelligence tools.
- Experience leveraging automation, AI, and data-driven workflows to improve operational efficiency, decision-making, and seller effectiveness.
- Highly self-directed with the ability to thrive in a fast-paced, evolving environment and balance strategic thinking with hands-on execution.
- Final compensation will be based on skills, experience, and qualifications.
Compensation
- This position offers a salary range of $130,000 - $160,000 CAD per year plus participation in a discretionary bonus plan.
Benefits
- Drive pipeline management and forecast support by monitoring pipeline health, identifying risks and opportunities, and improving forecast accuracy and predictability.
Company info
- Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.
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This listing is sourced directly from BlueCat's careers page and normalized into a canonical job model.