BioCryst Pharmaceuticals, Inc.
Assoc. Director, AI Enablement & IT Training
US_North Carolina_Remote, USA · Director
Sponsorship not specifiedDetected 91 days ago
Data AnalysisLeadershipCommunicationCollaboration
About the role
- Our global headquarters is in Durham, North Carolina and our employees span the globe across sites in multiple countries.
- For more information, please visit our website at www.biocryst.com or follow us on LinkedIn and Instagram.
- ESSENTIAL DUTIES & RESPONSIBILITIES: This role combines AI operational enablement, cross department collaboration, and IT training ownership.
Responsibilities
- Own the day today operational enablement of Microsoft 365 Copilot across the enterprise
- Configure, test, enable, and maintain Copilot features, settings, and options within the Microsoft ecosystem
- Partner with IT security, infrastructure, applications, and service teams to align AI enablement with operational standards
- Support responsible, compliant, and scalable use of AI technologies
- Work directly with BioCryst business and functional departments to support AI implementation within their systems and workflows
- Support enablement and adoption of AI capabilities across enterprise applications and business processes
- Own IT training and enablement for new hires, system changes, and technology rollouts
- Develop and maintain clear, accurate IT documentation and self‑service resources
- Collaborate closely with Service Desk, Infrastructure, and Applications teams to support smooth adoption
- We leverage our expertise in structure-guided drug design to develop first-in-class or best-in-class oral small-molecule and injectable protein therapeutics, led by the efforts of our team of expert scientists in our Discovery Center of Excellence in Birmingham, Alabama.
Requirements
- Hands-on experience enabling, operating, or supporting Microsoft 365 Copilot or comparable AI productivity platforms.
- Demonstrated experience translating AI capabilities into real‑world, repeatable business use cases across multiple departments.
- Experience working closely with security, infrastructure, data, and compliance teams to ensure responsible and compliant AI usage.
- Proven experience driving technology adoption, training, and change enablement, not just deploying tools.
- Ability to analyze user behavior and adoption patterns to continuously improve AI usability and value realization.
- Knowledge Requirements
- Deep working knowledge of the Microsoft AI ecosystem, including Microsoft 365 Copilot and supporting Microsoft 365 services.
- Knowledge of AI governance, data security, access controls, and compliance considerations in enterprise environments.
- They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
- This employer is required to notify all applicants of their rights pursuant to federal employment laws.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Data Analytics, Business Technology, or a related field. Advanced degree (MS, MBA, or similar) is preferred but not required.
- Minimum 7 years of progressive experience in IT, digital workplace enablement, enterprise applications, or technology adoption roles, including at least 3 years of direct experience supporting AI‑enabled tools, automation, or intelligent platforms in an enterprise environment.
- Experience within a regulated or compliance-driven environment (pharmaceutical, biotech, life sciences, healthcare, or similar) strongly preferred.
- Strong hands-on skills enabling and operating AI-powered productivity tools, including configuration, testing, validation, and sustainment.
- Ability to design, document, and operationalize AI use cases that improve productivity, efficiency, and decision-making.
- Practical understanding of responsible AI principles, including data protection, privacy, security, and risk management.
- Strong facilitation and communication skills to educate users on how and when to use AI effectively.
- Ability to create AI-specific training materials, adoption guides, and self-service resources.
- Strong collaboration skills across IT functions and business teams to ensure AI solutions are practical, trusted, and widely adopted.
Nice to have
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Data Analytics, Business Technology, or a related field.
- Advanced degree (MS, MBA, or similar) is preferred but not required.
Company info
- At BioCryst, we share a deep commitment to improving the lives of people living with hereditary angioedema (HAE) and other rare diseases.
- We are proud of our culture of engagement and accountability that rewards people for innovative thinking and achievement of key objectives.
Equal opportunity
- Employer/Protected Veterans/Individuals with Disabilities
- This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- For further information, please review the Know Your Rights notice from the Department of Labor.
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