Veeva

Veeva

Product Expert - Link Key People

Massachusetts - Boston

Sponsorship not specified$65k-$150kDetected 22 days ago
Product ManagementProduct StrategySalesforceCustomer SuccessCommunication

About the role

  • As a Product Expert, you will be the ultimate bridge between our software development teams, internal business stakeholders, and our customers.
  • You will combine deep industry domain knowledge with technical product mastery to advocate for customer needs, educate the market on our product capabilities, and directly influence our long-term product roadmap.
  • This is a highly visible, cross-functional role requiring a unique blend of technical aptitude, strategic thinking, and exceptional communication skills.

Responsibilities

  • Roadmap Influence: Collaborate closely with Product Managers to translate customer business needs into actionable technical requirements, ensuring the product roadmap reflects market demands
  • Support: Provide advanced product support and enablement to internal teams and clients
  • Collaborate closely with Product Managers to translate customer business needs into actionable technical requirements, ensuring the product roadmap reflects market demands
  • Provide advanced product support and enablement to internal teams and clients

Requirements

  • Years of Experience: 3+ years of experience in a customer-facing technology role (e.g., SaaS Consulting, Product Training, Product Marketing)
  • Proven Track Record: Demonstrated experience launching software features, leading customer workshops, or managing user communities
  • Here is the process you can expect.
  • 3+ years of experience in a customer-facing technology role (e.g., SaaS Consulting, Product Training, Product Marketing)

Compensation

  • $65,000 - $150,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role.
  • We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions.
  • This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Benefits

  • This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
  • Product Evangelism & Market Education: Act as the primary subject matter expert and voice of the product at industry events, user groups, and webinars.
  • Create compelling educational content, release notes, and product demonstrations

Company info

  • Do the Right Thing, Customer Success, Employee Success, and Speed.
  • We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
  • As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
  • Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
  • The Role As a Product Expert, you will be the ultimate bridge between our software development teams, internal business stakeholders, and our customers.

Equal opportunity

  • Veeva is an equal opportunity employer.
  • If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

This listing is sourced directly from Veeva's careers page and normalized into a canonical job model.