Northwest Bank

Northwest Bank

Universal Banker

Mill Hall, PA

Sponsorship not specifiedDetected 30 days ago
ExpressSalesOutbound SalesCustomer SupportMentoringMicrosoft Office

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

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About the role

  • Fulfill customer financial needs, both immediate and long term, by utilizing Financial Wellness conversations to understand needs and recommend appropriate solutions and/or refer to our team of experts when necessary.
  • Accurately and efficiently process transactions such as deposits, payments, checks for cashing and other transactions.
  • Recognize cross-sell opportunities, including deposit accounts as well as insurance, investment and lending products, referring to our team of experts when necessary.

Responsibilities

  • Engage in outbound calling and outreach activities to generate a consistent flow of qualified referrals to build a robust pipeline of sales opportunities.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Ability to establish effective working relationships among team members and participate in solving problems and making decisions
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
  • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
  • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
  • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information

Nice to have

  • High School Diploma or equivalent preferred
  • Less than one year Sales experience or Customer Service experience preferred

Skills

  • General Employee Knowledge, Skills, and Abilities

Company info

  • We are committed to creating an inclusive environment for all employees.
  • Create a warm, welcoming and friendly environment for customers and employees by fostering teamwork in the Financial Center to ensure an overall positive customer experience.
  • Proactively and professionally greet customers as they enter the Financial Center to determine the best way to manage and guide their experience.
  • Engage with customers following an established customer interaction model to build new customer relationships, retain and deepen existing customer relationships, and provide exceptional customer service standards.

Equal opportunity

  • Northwest is an equal opportunity employer.

This listing is sourced directly from Northwest Bank's careers page and normalized into a canonical job model.