Waystar
Clinical Product Consultant - CDI
United States, Remote · Senior
Sponsorship not specified$25k-$50kDetected 141 days ago
Data AnalysisAuditingProcess ImprovementCustomer SuccessResearchLeadershipPublic SpeakingOrganizational Skills
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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About the role
- ABOUT THIS POSITION The CDI Product Consultants at Waystar joins a seasoned Clinical team that plays an active role in implementation & delivery of the CDI product for our clients.
- This role interacts with client end users and managers to ensure adoption of best practices workflows while working cross-functionally with the larger Customer Success teams for successful implementation and adoption for our clients.
- The Consultants also ensure the complexity of our AI technology is married with the clinical perspective and needs of our clients through data analysis, auditing and providing clinical insight into the product development.
Responsibilities
- Provide client support to drive adoption of the Aware CDI product suite
- Actively manage the client experience to deliver on implementation milestones, manage client support requests and expectations, monitor client adoption of the CDI Suite
- Collaborate with the larger Waystar Customer Success team to create a seamless, integrated, and consistent experience for clients and users
- Collaborate with product teams as a subject matter expert to define and design the clinical elements that drive our product suite
- Provide insights from client interactions to inform future research initiatives and drive product roadmaps
- Demonstrated presentation skills with various stakeholders ranging from internal partners to C-suite
Nice to have
- 5+ years of clinical experience in acute care environments, critical care or ED preferred
- Experience as a CDI Consultant with a heavy emphasis on CDI program assessment and implementation strongly preferred
Compensation
- Competitive total rewards (base salary + bonus, if applicable)
Benefits
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
- We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- Collaborate with Waystar's Education team as a clinical subject matter expert for content and delivery of educational programs that support best practices in the industry and with our products
- Experience with multiple clinical documentation programs, medical record coding, healthcare billing and revenue cycle management
Company info
- We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
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This listing is sourced directly from Waystar's careers page and normalized into a canonical job model.