AtoB

Marketing Events Manager

San Francisco Bay Area · Staff+

Sponsorship not specifiedDetected 156 days ago

Social Media MarketingSalesforceLogisticsCustomer SuccessShopifyLeadershipCollaboration

About the role

They know the challenges, the workarounds, the pain points that keep them up at night.
You'll work closely with marketing, product, and customer success to ensure customer insights shape everything we do.
Your success will be measured by engagement, yes, but more importantly by whether our community members feel heard, supported, and empowered.

Build AtoB's community strategy from the ground up, defining what community means for fleet managers, drivers, and logistics professionals and how we show up for them
Develop content (blog posts, case studies, social posts, video interviews) that educates our customer base and showcases the real people behind the trucks
Partner with customer success and sales to identify community champions, advocates, and power users who can help shape and amplify our community efforts
Demonstrated ability to build community programs from zero to one, ideally in a fast-growth startup or scrappy environment where you owned outcomes end-to-end
Fleet managers and truck drivers are the experts in their own lives.
We're building something big, and we want you to share in the upside.
We believe in-person collaboration drives better outcomes, especially in a high-growth environment.
We move fast, we build with purpose, and we center our customers in every decision.

You ask questions, you listen more than you talk, and you can translate insights into action.
You can write a compelling LinkedIn post, moderate a panel discussion, and draft a customer case study with equal confidence.
Experience planning and executing events (both virtual and in-person), from logistics to programming to post-event follow-up
Comfort working cross-functionally with marketing, product, sales, and customer success teams.

Background in B2B SaaS or fintech, particularly in community or customer marketing roles
Familiarity with community platforms (Slack, Discord, Circle, Higher Logic) and social media management tools
Experience managing budgets and vendor relationships for events or programs
4-6 years of experience in community management, customer marketing, or similar customer-facing roles (B2B experience is a strong plus)

The trucking and logistics industry provides the backbone of the economy.
But the payments infrastructure on which it runs is broken.
The incumbent players in this space often overlook the economic and practical needs of this user base.
Supply chains rely on the timely movement of capital to function efficiently.
Our end game is a world in which that capital movement occurs fairly, smoothly, and without delay.
Our history and background

Competitive base salary plus equity.
Growth: This is an opportunity to define the lifecycle marketing function at a company processing billions in annual payment volume.

Comprehensive health, dental, and vision insurance.
Generous PTO and parental leave.
Commuter benefits.
Compensation: Competitive base salary plus equity.
Create and manage community programs including educational content series, peer-to-peer forums, customer advisory boards, and recognition programs that celebrate our customers' expertise
Track community health metrics (engagement rates, sentiment, growth, retention) and iterate on programs based on what's working and what customers are telling you

For the hard-working men and women of this sector, the existing suite of payment tools is outdated, difficult to use, prone to fraud, and saddled with shady fee structures.
We're changing that.
AtoB https://atob.com/ is building Stripe for Transportation - modernizing the payments infrastructure for trucking and logistics.
As we pursue that end game, we aim to center our customers in every way - offering them world-class customer experience and building products that work with and around the unique constraints of their daily lives.
We build for fleet managers in the office and drivers on the road.
We strive for products that are efficient, satisfying, and useful.
Our customers enable our modern economy - they deserve it.
Our founding team has backgrounds in payments, working on autonomous vehicles at Cruise Automation, leading ops and growth for Uber, and building apps that were featured on the Apple app store.

This listing is sourced directly from AtoB's careers page and normalized into a canonical job model.