8x8

Senior Sales Engineer, Commercial (US Remote - EST)

US-Remote · Senior

Sponsorship not specified$170k-$284kDetected 31 days ago

SalesResearchCommunicationPublic Speaking

About the role

If you're not actively using AI in your workflow today, this role isn't the right fit.
8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets.
The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location.

Develop and maintain an expert understanding of all 8x8 applications and products.
Assist in developing technical proposals and RFP responses to meet customer requirements.
Develop advanced system configurations to provide a customized demo experience.
Lead targeted discovery conversations to understand customer pain points, current state, and desired outcomes.
Work with internal teams to provide feedback on product enhancements and feature requests based on customer and partner input.
Document actions and follow-ups per Sales Engineering best practices (SE Notes, SE Sentiment, opportunity hygiene).
Collaborate actively with the regional SE team - share what you learn (including AI workflows that worked) and contribute to a culture of mutual support.
8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
We expect every SE to use AI tools daily to move faster, prepare smarter, and deliver higher-quality work.

Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
Excellent presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
3+ years of experience as a Sales Engineer, Solutions Consultant, or in a technical pre-sales role. Direct CCaaS / CPaaS / CX industry experience is preferred but not required - strong SE craft (discovery, demoing, technical qualification, objection handling) in an adjacent technology space is welcome.
Demonstrable use of AI tools in current role - at minimum a general-purpose assistant (Claude, ChatGPT, Gemini, Copilot, or equivalent), with evidence of specific workflows where AI has changed how you work. Familiarity with AI-enhanced sales tools (Gong, Chorus, Clari) is a plus.
Strong verbal and written communication skills focused on needs analysis, positioning, business justification, and closing techniques.
Action-oriented with strong personal initiative and learning velocity - comfortable picking up a new product domain quickly.
Coachable, collaborative, and team-oriented. Comfortable in a high-volume environment where reps and deals move fast.
Willingness to travel up to 10% within the region for customer and partner engagements.

3+ years of experience as a Sales Engineer, Solutions Consultant, or in a technical pre-sales role.
Direct CCaaS / CPaaS / CX industry experience is preferred but not required. strong SE craft (discovery, demoing, technical qualification, objection handling) in an adjacent technology space is welcome.
Demonstrable use of AI tools in current role - at minimum a general-purpose assistant (Claude, ChatGPT, Gemini, Copilot, or equivalent), with evidence of specific workflows where AI has changed how you work.
Familiarity with AI-enhanced sales tools (Gong, Chorus, Clari) is a plus.

$170,250.00 - $283,750.00
The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location.
Offers are made within the base pay range applicable at the time.
Salary Ranges:

AI fluency is a baseline expectation, not a bonus.
Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock.

8x8 participates in the E-Verify program.
View the Participant Poster in English and Español.
View the Right to Work Poster in English and Español.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.
Learn more or email us at careers@8x8.com (Include "Reasonable Accommodation" in the subject line)
Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.
Provide industry, technical, and product knowledge to 8x8 partners and customers.
Use AI tools as part of daily workflow - discovery prep, demo customization, RFP drafting, follow-up summarization, research, competitive prep - to deliver more, faster, and at higher quality.
We're looking for a dynamic Sales Engineer to join our Commercial / Small Business team, supporting a high-velocity sales motion where speed, repeatability, and customer empathy matter as much as technical depth.
You'll work closely with Account Executives, Sales Managers, and the broader regional SE team - running demos, scoping solutions, and helping customers see how 8x8's CX platform fits their business.

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

This listing is sourced directly from 8x8's careers page and normalized into a canonical job model.